Browsing Tag: Startups

Substack is taking several steps to support the writers and publications using its newsletter platform.

After all, just as writers and newsrooms are starting to build real businesses on Substack, the COVID-19 pandemic is dealing a huge financial blow to the media industry.

In response, the startup says it will donate $100,000 in grants — which will range from $500 to $5,000 in cash, “no strings attached” — to independent writers who are experiencing financial hardship. Applications open today and will close next week, on April 7.

The startup also says it will waive its 10 percent fee for publications if they donate their earnings to the effort against COVID-19 (that could mean donating to nonprofits, or to businesses that are threatened by the pandemic). The initial waiver is for one month, but it could be extended for up to three months.

Lastly, Substack publications will soon be able to customize their subscription pages, so that readers do more to support their favorite writers. For example, a publication could add a “super supporters” option that allows subscribers to pay even more than an annual subscription price.

In a blog post, CEO Chris Best said:

Unfortunately, we … know that writers and creatives are among the hardest hit by the economic downturn and are experiencing decreasing job opportunities, canceled projects, and pay cuts. Yet while advertising budgets get slashed, readers are more eager than ever to directly support the creators they care about because they believe, like we do, that journalism and the arts are more necessary than ever in times of crisis.

Source: Tech Crunch Startups | Substack offers 0K in grants for independent writers

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

This morning we’re looking at what venture capitalists got up to in the first quarter of the year and how they are really responding to the current global crisis.

It’s easy to find mixed signals on Twitter, with some VCs noting that they have slowed their investing cadence or tightened criteria as the markets shed value. Others claim to be as active as before. Founders are reporting new, higher standards that private capital deals now appear to require. TechCrunch compiled a number of reports from entrepreneurs which described an either slowed, more conservative or utterly frozen venture capital scene.

It seems very likely, then, that the United States’ venture capital results for Q1 will be somewhat weak. The full impact of the COVID-19 pandemic, however, may show up more acutely in Q2 2020. Why? Because venture data is famously — and annoyingly — laggy. Rounds are announced weeks or months after they are completed, and the timing of their announcements is impacted by news cycles.

So what we see in Q1 2020 venture data will contain deals that took place in the latter days of 2019; Q2 2020 data, in contrast, will feature mostly 2020 deals and will include a reporting period in which a lot of later Q1 deals would have been completed. This does not mean that there’s no use in looking at Q1 results — we’re looking for early signals, not complete answers in the data.

So let’s dig up what information we can on our own, mix in some data from other reports and see what the tea leaves are saying about Q1 venture results so far.

Source: Tech Crunch Startups | Venture capital isn’t escaping the downward spiral of the global economy

Even though this might seem to be the absolute worst time to try to round up funding for a restaurant-related startup, Allset is announcing that it’s raised an $8.25 million Series B.

It was not, to be clear, an easy process. CEO Stas Matviyenko (who founded the company with COO Anna Polishchuk) admitted that when he set out to fundraise, the goal was actually $12 million. And at one point, it looked like he might even raise more than that — but as he finalized the round in the week before widespread social distancing measures started to take effect around the United States (effectively ending dine-in options in some cities), he said, “A few investors just disappeared.”

Still, Matviyenko said he feels “lucky” to have closed out the round at all. And he pointed to signs that consumers and restaurants are still turning to Allset during the COVID-19 pandemic.

The company started out with a focus on delivering a quick dining experience in restaurants, allowing diners to make a reservation, order ahead and then pay directly through the Allset app. Over time, Matviyenko said, the app also began to offer personalized, healthy recommendations at each restaurant.

At the same time, Allset has added takeout options — and most recently, a feature that allows restaurants to offer contactless takeout, akin to the contactless option offered by many restaurant delivery apps. In fact, Allset is waiving its 12 percent commission fee for restaurants offering this option. (It’s also been promoting usage by offering a daily $4 discount for takeout orders.)

Image Credits: Allset

And while Matviyenko said that orders dropped by around 60 percent as social distancing measures went into place, they’ve apparently bounced back by 10 percent as Allset signed up new partners — usually in more residential neighborhoods, away from the office-heavy areas where the companies had previously focused. Matviyenko said the startup has added more than 200 new restaurants in the past couple weeks.

He also emphasized the distinction between Allset and the various delivery apps. He didn’t rule out adding a delivery option in the future, but since that requires a serious investment in logistics, he’d probably partner with an existing delivery company. Conversely, he suggested that for most delivery apps, takeout is usually an afterthought (assuming they support it at all), while Allset is trying to offer “the best [takeout] experience” possible.

The new round brings Allset’s total funding to $16.6 million. It was led by EBRD (the European Bank for Reconstruction and Development), with participation from Andreessen Horowitz, Greycroft, SMRK VC Fund and Inovo Venture Partners.

“The Allset team is building a great product and their effective execution yields strong unit economics with sustainable growth,” said EBRD’s Maria Barsuk in a statement. “We’re excited to partner with them in their next phase, as well as proud to support their efforts in serving local businesses and customers during this unprecedented time for the restaurant industry.”

Source: Tech Crunch Startups | Dining and takeout startup Allset raises .25M as it adapts to life under lockdown

As companies get to grips with a wider (and, lately, more enforced) model of remote working, a startup that provides a platform to help track and manage all the devices that are accessing networked services — an essential component of cybersecurity policy — has raised a large round of growth funding. Axonius, a New York-based company that lets organizations manage and track the range of computing-based assets that are connecting to their networks — and then plug that data into some 100 different cybersecurity tools to analyse it — has picked up a Series C of $58 million, money it will use to continue investing in its technology (its R&D offices are in Tel Aviv, Israel) and expanding its business overall.

The round is being led by prolific enterprise investor Lightspeed Venture Partners, with previous backers OpenView, Bessemer Venture Partners, YL Ventures, Vertex, and WTI also participating in the round.

Dean Sysman, CEO and Co-Founder at Axonius, said in an interview that the company is not disclosing its valuation, but for some context, the company has now raised $95 million, and PitchBook noted that in its last round, a $20 million Series B in August 2019, it had a post-money valuation of $110 million.

The company has had a huge boost in business in the last year, however — especially right now, not a surprise for a company that helps enable secure remote working, at a time when many businesses have gone remote in an effort to follow government policies encouraging social distancing to slow the spread of the coronavirus pandemic. As of this month, Axonius has seen customer growth increase 910% compared to a year ago.

Sysman said that this round had been in progress for some time ahead of the announcement being made, but the final stages of closing it were all done remotely last week, which has become something of a new normal in venture deals at the moment.

“We’ve all been staying at home for the last few weeks,” he said in an interview. “The crisis is not helping with deals. It’s making everything more complex for sure. But specifically for us there wasn’t a major difference in the process.”

Sysman said that he first thought of the idea for Axonius when at a previous organization — his experience includes several years with the Israeli Defense Forces, as well as time at a startup called Integrity Project, acquired by Mellanox — where he realised the organization itself, and all of its customers, never actually knew how many devices accessed their network, which is a crucial first step in being able to secure any network.

“Every CIO I met I would ask, do you know how many devices you have on your network? And the answer was either ‘I don’t know,’ or big range, which is just another way of saying, ‘I don’t know,’” Sysman said. “It’s not because they’re not doing their jobs but because it’s just a tough problem.”

Part of the reason, he added, is because IP addresses are not precise enough, and de-duplicating and correlating numbers is a gargantuan task, especially in the current climate of people using not just a multitude of work-provided devices, but a number of their own.

That was what prompted Sysman and his cofounders Ofri Shur and Avidor Bartov to build the algorithms that formed the basis of what Axonius is today. It’s not based on behavioural data as some cybersecurity systems are, but something that Sysman describes as “a deterministic algorithm that knows and builds a unique set of identifiers that can be based on anything, including timestamp, or cloud information. We try to use every piece of data we can.”

The resulting information becomes a very valuable asset in itself that can then be used across a number of other pieces of security software to search for inconsistencies in use (bringing in the behavioural aspect of cybersecurity) or other indicators of malicious activity — specifically following the company’s motto, “Know Your Assets, Identify Gaps, and Automate Security Policy Enforcement” — even as data itself may seem a little pedestrian on its own.

“We like to call ourselves the Toyota Camry of cybersecurity,” Sysman said. “It’s nothing exotic in a world of cutting-edge AI and advanced tech. However it’s a fundamental thing that people are struggling with, and it is what everyone needs. Just like the Camry.”

For now, Axonius is following the route of providing a platform that can interconnect with a number of other security products — currently numbering around 100 — rather than building those tools itself, or acquiring them to bring them in house. That could be one option for how potentially it might evolve over time, however.

For now, the idea of being agnostic to those specific tools and providing a platform just to identify and manage assets is a formula that has already seen a lot of traction with customers — which include companies like Schneider Electric, the New York Times, and Landmark Medical, among others — as well as investors.

“Any enterprise CISO’s top priority, with unwavering consistency, is asset discovery and management. You can’t protect a device if you don’t know it exists.” said Arsham Menarzadeh, general partner at Lightspeed Venture Partners, in a statement. “Axonius integrates into any security and management product to show customers their full asset landscape and automate policy enforcement. Their integrated approach and remediation capabilities position them to become the operating system and single source of truth for security and IT teams. We’re excited to play a part in helping them scale.”

Source: Tech Crunch Startups | Axonius nabs M for its cybersecurity-focused network asset management platform

In December 2019, Extra Crunch spoke to a group of investors leading the charge in health tech to discuss where they saw the most opportunity in the space leading into 2020.

At the time, respondents highlighted startups in digital therapeutics, telehealth and mental health that were improving medical practitioner efficiency or streamlining the distribution of care, amongst a variety of other digital health markets that were garnering the most attention.

In the months since, the COVID-19 crisis has debilitated national healthcare systems and the global economy. Weaknesses in healthcare systems have become clearer than ever, while startups and capital providers have struggled to operate while wide swaths of the market effectively shut down.

Given significant volatility and the rapid changes seen in the worlds of healthcare, venture and startups broadly, we wanted to understand which inefficiencies might have been brought to light, what new opportunities might exist for founders looking to reduce friction in healthcare systems, how digital health startups have been impacted and how health tech investing as a whole has changed.

We asked several of the VCs who participated in our last digital health survey to update us on how COVID-19 is impacting digital health startups and broader healthcare systems around the world:

• Annie Case, Kleiner Perkins
• Kristin Baker Spohn, CRV
• Deena Shakir, Lux Capital
• Jennifer Hartt, Ben Franklin Technology Partners
• John Prendergass, Ben Franklin Technology Partners
• Bill Liao, SOSV

Annie Case, Kleiner Perkins

Our current unprecedented global crisis has put a spotlight on digital health. In the last few weeks alone, we have seen what feels like a decade’s worth of societal and regulatory changes that require digital health companies to step up and embrace new challenges and opportunities.

Source: Tech Crunch Startups | Leading VCs discuss how COVID-19 has impacted the world of digital health

This article was updated 1:07 PM GMT to clarify Starling and Revolut’s furlough situation.

Monzo, the U.K. challenger bank with over 4 million account holders, is taking a number of precautionary steps to help see it through the current coronavirus downturn, including voluntary furloughs and its CEO forgoing a salary, TechCrunch understands.

In an internal company-wide memo issued by co-founder and CEO Tom Blomfield, he tells the bank’s over 1,500 staff that he won’t be taking a salary for the next twelve months, and that the senior management team and board have volunteered to take a 25% cut in salary, as have other “Monzonaughts” within the company.

In addition, a limited number of Monzo’s U.K. employees are being offered voluntary furloughing for two months, as part of the scheme rolled out by the U.K. government to protect jobs during the coronavirus lockdown, which is already impacting many companies — not just Monzo — including several other fintechs I know of. Furlough ensures that employees still get paid even when work has decreased and that when things hopefully return to normal there is a job to come back to.

Although well capitalised, like other banks and fintechs, Monzo has seen customer card spend reduce at home and (of course) abroad, meaning it is seeing less revenue from interchange fees. New account signups have also slowed, as has customer support requests. It therefore makes sense to utilise the furlough scheme to help protect jobs in the future when demand picks up again. By making it voluntary, it also means staff with kids to home school or loved ones to take care of, can use the option to hopefully make their lives easier for the time being.

Specifically, I understand Monzo is accepting up to 175 furlough applications in customer support, and up to 120 applications from other parts of the business.

Meanwhile, at least one other U.K. challenger bank is using the government’s furlough scheme. Starling has confirmed that it has put 41 staff on furlough (see statement from Starling founder Anne Boden below). In contrast, Revolut tells TechCrunch it has no current plans to do so. As already mentioned, the scheme is available to U.K. companies right across the board and several startups, including fintechs, have already applied furloughing as a pre-cautionary measure.

Lastly, it should be stressed that none of the above should impact customers at Monzo, which, as a digital bank, is pretty well-positioned to operate during lockdown and with all staff already working from home. It is also a fully licensed bank, with customer deposits up to £85,000 protected as part of the U.K. government’s deposit protection scheme.

Comment from Anne Boden, founder of Starling Bank:

Starling has furloughed 41 people and is topping up their salaries to ensure they get 100%. Most of these employees are relatively new to the bank and have not completed their training, so are unable to work from home. The remainder are facilities staff who are not required at the moment.
The rest of Starling’s customer service team remains busy.
Starling is well-funded, our TV ad campaign is doing extremely well and we are still growing fast, adding new business and personal customers every day. It’s business as usual and no-one is taking a pay cut.

Source: Tech Crunch Startups | Monzo CEO won’t take salary for 12 months after limited number of staff offered voluntary furlough

French startup Qarnot has raised a $6.5 million (€6 million) funding round. The company manufactures heaters and boilers with a special trick — they pack computers as computers tend to generate a lot of heat. Qarnot then lets companies leverage that computing power by running tasks on those unusual servers.

Banque des Territoires, Caisse des Dépôts, Engie Rassembleur d'Énergies, A/O PropTech and Groupe Casino are participating in today’s funding round.

When you design a data center, you transform electricity into computing resources and heat. Data centers always have to find clever new ways to get rid of heat with powerful cooling mechanisms.

Qarnot is designing alternative data centers by taking advantage of heat instead of fighting heat. The company first started with computing heaters, an electrical heater with a server. The company sells those devices to construction companies looking for heaters for their new buildings.

People living or working in those buildings can then control heating directly on the heaters or through a mobile app. Nearly 1,000 social housing units are heated by Qarnot.

At the other end of the equation, companies such as BNP Paribas, Société Générale and Natixis rent those servers for their own needs. Illumination Mac Guff is also using the platform to generate 3D models for animated movies.

Heating suffers from seasonality. That’s why Qarnot has also designed scalable boiler systems. Those boilers pack CPU servers or a mix of CPU and GPU servers. Qarnot has also set up a joint venture with Groupe Casino to heat warehouses with computer racks.

Source: Tech Crunch Startups | Qarnot raises .5 million for its computer servers that heat buildings

Thumbtack CEO Marco Zappacosta announced in a blog post today that the company has laid off 250 employees.

Much has been written about the impact that COVID-19 and the resulting social distancing/shelter in place measures are having on small businesses (and the steps that internet platforms like Facebook and Yelp — which, after all, make money from small businesses advertising — are taking to help).

Similarly, Zappacosta said the local services that Thumbtack showcases in its marketplace are also seeing anything from a “dramatic decline” to an “outright collapse.” Apparently the company’s business has fallen 61% in San Francisco, 55% in Detroit and 50% in New York City.

Thumbtack raised a $150 million round of funding last year, but Zappacosta said, “No business operates with enough of a buffer to sustain prolonged revenue declines of 40%+ without making radical changes.”

Those changes include reduced marketing, a hiring freeze and 25% salary reductions for executives. (Zappacosta said he will not take any salary at all, starting today.) And it also includes big layoffs.

Laid off workers will receive a severance package with both “cash and equity components,” Zappacosta said. He also said Thumbtack is doing what it can to help its service providers, such as “building features that support more remote work with customers — like video consults for a sink replacement that would typically be done onsite.”

Source: Tech Crunch Startups | Local services marketplace Thumbtack lays off 250 employees

When Rebecca Minkoff first moved to New York City, the then-18-year-old was making $4.75 an hour.

“I just kept working for this designer and someone was telling me what to do every day. I just didn’t like that. And I thought if I’m going to work as hard, it’s going to be for myself and I want to call my own shots,” she said. “I didn’t want to be told what to do, frankly.”

Self-employment for Minkoff turned out just fine; in 2001, she redesigned the iconic “I Love New York” shirt and it appeared on The Tonight Show. After a shout-out from Jay Leno, Minkoff spent the next eight months making T-shirts on the floor of her apartment and quit her job to start designing full time.

We caught up with Minkoff to learn more about how she grew her brand into a global fashion company with the help of her brother, her problem with the unicorn mentality and why she thinks the “invisible barrier” is the future of retail tech.

This interview was edited for brevity and clarity.

TechCrunch: What gave you the energy and drive to become an entrepreneur?

Rebecca Minkoff: Long story. My mom would sell these cast covers, like decorative covers for people with broken arms at the flea market. And I was like, I am going to have a booth here. So I made all these tie-dye shirts and no one bought anything but it was just this idea of like, I can make something I can sell. My mom always taught that. When I wanted a dress, she taught me how to sew a dress instead of buying the dress. And so, I just got this bug for creating things out of nothing.

The constant thread was, “I’m not going to pay for this. You’re going to learn how to do it.”

Source: Tech Crunch Startups | Rebecca Minkoff has some advice for e-commerce companies right now

The massive bailout package that the U.S. government passed last week to stave off an economic collapse from measures put in place to mitigate the spread of the COVID-19 epidemic is giving out billions to American small businesses. But startups that received venture capital money could be left out.

So the nation’s investment organizations and lobbying firms are stepping up their efforts to get clarification around the specifics of the loan programs established under the Coronavirus Aid, Relief, and Economic Security (CARES) Act.

Their efforts could mean the difference between some of those billions in loans for small businesses going to startup companies or a whole swath of companies left falling through the cracks.

There appear to be two issues for startup entrepreneurs with the different types of loans that companies can receive.

The first is the “Affiliation Rules” that the Small Business Administration (SBA) uses to determine who is eligible for loans. Under the rules, companies could be required to count all of the employees at every company their investors have backed as part of their employee count — pushing the individual companies above the employee size threshold.

“Regardless of the purpose of these rules for traditional 7(a) loans, allowing the rules to exclude some of our country’s most innovative startups in this new loan program is manifestly contrary to the intent of the legislation: to help small businesses keep their lights on and their employees working despite the double financial squeeze created by the economic and financial market downturns,” according to a letter sent to Treasury Secretary Steve Mnuchin and SBA Administrator Jovita Carranza by the NVCA and other startup investment organizations. “Without clear guidance enabling startups and small businesses supported by equity investment to access the loan facility, many of these startups may be rendered ineligible.”

These issues around affiliation and 7(a) loans aren’t the only ones with which startups may contend. Startups could also be eligible for Economic Injury Disaster Loans (EIDL). These loans are part of a $10 billion program within the CARES Act that is also overseen by the SBA. However, these loans have to come with a personal guarantee if they’re over $200,000. And that requirement may be too onerous for startups. 

EIDLs less than $200,000 don’t require a personal guarantee, nor do they require real estate as collateral, and will take a general security interest in business property, according to an article in Forbes. Borrowers for EIDLs can take an emergency cash grant of $10,000 that can be forgiven if spent on things like paid leave, maintaining payroll, increased costs due to supply chain disruptions, mortgage or lease payments or repaying obligations that cannot be met due to revenue loss, according to Forbes.

These loans apply to sole proprietors and independent contractors and employee stock ownership plans with fewer than 500 employees, Forbes wrote. The emergency loans are available to companies that don’t qualify for additional funds — and are based on self-certification and a basic credit score, Alex Contreras, director of Preparedness, Communication, & Coordination at the Office of Disaster Assistance for the SBA told Forbes.

While the EIDLs may be interesting, the biggest issue is the lack of clarity around affiliation rules, Justin Field, NVCA’s senior vice president of government affairs, tells me.

“These rules will make it more difficult for small businesses with equity investors to even understand if they can access the program,” he says. “It’s a tough situation… If you have these non-bright-lined rules it’s going to be tough for anybody that has a company that has minority investors.”

There could be significant implications for the U.S. economy if these startups are ineligible for loans, the NVCA wrote. Companies backed by venture investors are involved in the development of technologies of strategic interest to the U.S. in the long term and are currently working on tools to diagnose, track, monitor and mitigate the spread of COVID-19 in the short term.

“Bottom line: not providing this critical support to startups now will cause both short-term pain and long-term consequences that linger for years,” the organizations wrote. “In 2019 alone, 2.27 million jobs were created in the U.S. by startups across our nation. According to the job site Indeed, 98 percent of firms have fewer than 100 employees and between small and medium sized companies, they jointly employ 55 percent of employees. When implementing the CARES Act, we urge the SBA to issue guidance that makes clear affiliation rules do not arbitrarily exclude our most innovative startups.”

Source: Tech Crunch Startups | Amid concerns that startups could be left out of COVID-19 bailout, investors step up lobbying