Browsing Tag: Mobile Smart Phones

    Tech News

    Verizon flips on 5G for phones in parts of Chicago and Minneapolis

    April 3, 2019

    Verizon (which owns the company that owns TechCrunch) announced today that it has activated its 5G Ultra Wideband Network in parts of Minneapolis and Chicago. The news is the first step for the carrier’s plan to bring the technology to north of 30 U.S. cities at some point this year.

    It’s all still baby steps, of course. While the roll out has started a week ahead of schedule, it’s only available in “parts” of the two Midwestern cities, according to the company. Those in the right spots, however, can expect top speeds of up to 1Gbps, per Verizon’s press materials.

    Here are the areas that will get coverage:

    In Chicago, 5G coverage is concentrated in areas of the West Loop and the South Loop, around landmarks like Union Station, Willis Tower, The Art Institute of Chicago, Millennium Park and The Chicago Theatre. Customers also have 5G Ultra Wideband service in the Verizon store on The Magnificent Mile and throughout The Gold Coast, Old Town and River North.

    In Minneapolis, service is concentrated in the Downtown area, including Downtown West and Downtown East, as well as inside and around U.S. Bank Stadium, the site of this weekend’s NCAA men’s basketball Final Four. Verizon 5G Ultra Wideband service is also available around landmarks like the Minneapolis Convention Center, the Minneapolis Central Library, the Mill City Museum, Target Center and First Avenue venues, The Commons, areas of Elliot Park and in the Verizon store in The Mall of America.

    The other big rub here is the extremely limited availability of 5G handsets at present. The phones were seemingly all over the place at Mobile World Congress back in February, but actually getting your hands on one is another question entirely. Currently the Moto Z3 is the only phone that can access those speeds on Verizon, when paired with the 5G Moto Mod.

    It’s important to temper expectations in all of this. Full coverage — especially for those outside of major cities — is going to take a while. And even for those who are in big cities, chances are it’s going to take a while to get it. That’s going to be coupled with limited availability of 5G options (Apple, for one, isn’t expected to go 5G until 2020 at the earliest) and some high-price premiums on already expensive flagship devices.

    That said, the long-promised era of 5G is, indeed, finally dawning.

    Source: Tech Crunch Mobiles | Verizon flips on 5G for phones in parts of Chicago and Minneapolis

    Tech News

    T-Mobile’s mobile TV service to include Viacom channels like MTV, Nickelodeon, Comedy Central & more

    April 3, 2019

    T-Mobile and Viacom this morning announced a deal that will bring Viacom’s TV channels — like MTV, Nickelodeon, Comedy Central, BET, Paramount and others — to T-Mobile’s new mobile video service planned for later this year. The agreement will allow T-Mobile to offer live, linear feeds of the Viacom channels as well as on-demand viewing.

    To date, the carrier’s mobile video plans have been murky. Last year, T-Mobile acquired the Denver-based startup Layer3 TV in order to launch a new over-the-top video service in 2018. It missed that window, saying that it needed more time to work on features and make “quality improvements.”

    The company later said that it didn’t want to offer another Amazon Channels-like “skinny bundle” consisting of individual subscriptions to various channels, but wanted to offer something more differentiated where customers could create their own media subscriptions in “smaller pieces,” like “five, six, seven or eight dollars at a time.”

    Today, T-Mobile says it still plans to move forward with both its home and mobile TV offerings, made possible by the acquisition of Layer3 TV. The in-home TV service is designed to leverage 5G technology to replace cable. Meanwhile, Viacom will be a “cornerstone launch partner” for T-Mobile’s mobile TV efforts, on track for a launch this year.

    “Viacom represents the best of the best, most-popular brands on cable, so they are an amazing partner for us,” said John Legere, CEO of T-Mobile, in a statement. “TV programming has never been better, but consumers are fed up with rising costs, hidden fees, lousy customer service, non-stop BS. And MacGyvering together a bunch of subscriptions, apps and dongles isn’t much better. That’s why T-Mobile is on a mission to give consumers a better way to watch what they want, when they want,” he said.

    Not much is known about T-Mobile’s mobile TV plans at this point, like a more specific launch time frame or price points. It’s also unclear if T-Mobile will go the route of bundling in its TV service with its mobile plans. That’s been a popular strategy for AT&T, which today operates two over-the-top services — a low-end service called WatchTV designed for bundling and its more premium service DirecTV Now. (It also plans to launch another featuring Warner Bros. content.)

    Viacom has deals with other carriers besides T-Mobile, having recently renewed its contract with AT&T for DirecTV Now carriage. It also participates in various other streaming services, including its own service (by way of acquisition) Pluto TV, and has invested in Philo.

    “Today’s landmark announcement marks a major step forward in our strategy to accelerate the presence of our brands on mobile and other next-generation platforms,” said Bob Bakish, Viacom president and CEO, in a release. “We’re so excited to partner with T-Mobile to provide millions of subscribers with access to our networks and more choice in a new service that will be unlike any other in the market.”

    Source: Tech Crunch Mobiles | T-Mobile’s mobile TV service to include Viacom channels like MTV, Nickelodeon, Comedy Central & more

    Tech News

    Torch takes $10M to teach empathy to executives

    April 3, 2019

    When everyone always tells you “yes,” you can become a monster. Leaders especially need honest feedback to grow. “If you look at rich people like Donald Trump and you neglect them, you get more Donald Trumps,” says Torch co-founder and CEO Cameron Yarbrough about our gruff president. His app wants to make executive coaching (a polite word for therapy) part of even the busiest executive’s schedule. Torch conducts a 360-degree interview with a client and their employees to assess weaknesses, lays out improvement goals and provides one-on-one video chat sessions with trained counselors.

    “Essentially we’re trying to help that person develop the capacity to be a more loving human being in the workplace,” Yarbrough explains. That’s crucial in the age of “hustle porn,” where everyone tries to pretend they’re working all the time and constantly “crushing it.” That can leave leaders facing challenges feeling alone and unworthy. Torch wants to provide a private place to reach out for a helping hand or shoulder to cry on.

    Now Torch is ready to lead the way to better management for more companies, as it’s just raised a  $10 million Series A round led by Norwest Venture Partners, along with Initialized Capital, Y Combinator and West Ventures. It already has 100 clients, including Reddit and Atrium, but the new cash will fuel its go-to market strategy. Rather than trying to democratize access to coaching, Torch is doubling-down on teaching founders, C-suites and other senior executives how to care… or not care too much.

    “I came out of a tough family myself and I had to do a ton of therapy and a ton of meditation to emerge and be an effective leader myself,” Yarbrough recalls. “Philosophically, I care about personal growth. It’s just true all the way down to birth for me. What I’m selling is authentic to who I am.”

    Torch’s co-founders met when they were in grad school for counseling psychology degrees, practicing group therapy sessions together. Yarbrough went on to practice clinically and start Well Clinic in the Bay Area, while Keegan Walden got his PhD. Yarbrough worked with married couples to resolve troubles, and “the next thing I know I was working with high-profile startup founders, who like anybody have their fair share of conflicts.”

    Torch co-founders (from left): Cameron Yarbrough and Keegan Walden

    Coaching romantic partners to be upfront about expectations and kind during arguments translated seamlessly to keep co-founders from buckling under stress. As Yarbrough explains, “I was noticing that they were consistently having problems with five different things:

    1. Communication – Surfacing problems early with kindness

    2. Healthy workplace boundaries – Making sure people don’t step on each others’ toes

    3. How to manage conflict in a healthy way – Staying calm and avoiding finger-pointing

    4. How to be positively influential – Being motivational without being annoying or pushy

    5. How to manage one’s ego, whether that’s insecurity or narcissism – Seeing the team’s win as the first priority

    To address those, companies hire Torch to coach one or more of their executives. Torch conducts extensive 360-degree interviews with the exec, as well as their reports, employees and peers. It seeks to score them on empathy, visionary thinking, communication, conflict, management and collaboration, Torch then structures goals and improvement timelines that it tracks with follow-up interviews with the team and quantifiable metrics that can all be tracked by HR through a software dashboard.

    To make progress on these fronts, execs do video chat sessions through Torch’s app with coaches trained in these skills. “These are all working people with by nature very tight schedules. They don’t have time to come in for a live session so we come to them in the form of video,” Yarbrough tells me. Rates vary from $500 per month to $1,500 per month for a senior coach in the U.S., Europe, APAC or EMEA, with Torch scoring a significant margin. “We’re B2B only. We’re not focused on being the most affordable solution. We’re focused on being the most effective. And we find that there’s less price sensitivity for senior leaders where the cost of their underperformance is incredibly high to the organization.” Torch’s top source of churn is clients’ going out of business, not ceasing to want its services.

    Here are two examples of how big-wigs get better with Torch. “Let’s say we have a client who really just wants to be liked all the time, so much so that they have a hard time getting things done. The feedback from the 360 would come back like ‘I find that Cameron is continually telling me what I want to hear but I don’t know what the expectations are of me and I need him to be more direct,’ ” Yarbrough explains. “The problem is those leaders will eventually fire those people who are failing, but they’ll say they had no idea they weren’t performing because he never told them.” Torch’s coaches can teach them to practice tough-love when necessary and to be more transparent. Meanwhile, a boss who storms around the office and “is super-direct and unkind” could be instructed on how to “develop more empathic attunement.”

    Yarbrough specifically designed Torch’s software to not be too prescriptive and leave room for the relationship between the coach and client to unfold. And for privacy, coaches don’t record notes and HR only sees the performance goals and progress, not the content of the video chats. It wants execs to feel comfortable getting real without the worry their personal or trade secrets could leak. “And if someone is bringing in something about trauma or that’s super-sensitive about their personal life, their coach will refer them out to psychotherapists,” Yarbrough assures me.

    Torch’s direct competition comes from boutique executive coaching firms around the world, while on the tech side, BetterUp is trying to make coaching scale to every type of employee. But its biggest foe is the stubborn status quo of stiff-upper-lipping it.

    The startup world has been plagued by too many tragic suicides, deep depression and paralyzing burnout. It’s easy for founders to judge their own worth not by self-confidence or even the absolute value of their accomplishments, but by their status relative to yesterday. That means one blown deal, employee quitting or product delay can make an executive feel awful. But if they turn to their peers or investors, it could hurt their partnership and fundraising prospects. To keep putting in the work, they need an emotional outlet.

    “We ultimately have to create this great software that super-powers human beings. People are not robots yet. They will be someday, but not yet,” Yarbrough concludes with a laugh. IQ alone doesn’t make people succeed. Torch can help them develop the EQ, or emotional intelligence quotient, they need to become a boss that’s looked up to.

    Source: Tech Crunch Mobiles | Torch takes M to teach empathy to executives

    Tech News

    Fleksy’s AI keyboard is getting a store to put mini apps at chatters’ fingertips

    April 3, 2019

    Remember Fleksy? The customizable Android keyboard app has a new trick up its sleeve: It’s adding a store where users can find and add lightweight third party apps to enhance their typing experience.

    Right now it’s launched a taster, preloading a selection of ‘mini apps’ into the keyboard — some from very familiar brand names, some a little less so — so users can start to see how it works.

    The first in-keyboard apps are Yelp (local services search); Skyscanner (flight search); Giphy (animated Gif search); GifNote (music Gifs; launching for U.S. users only for rights reasons); Vlipsy (reaction video clips); and Emogi (stickers) — with “many more” branded apps slated as coming in the next few months.

    They’re not saying exactly what other brands are coming but there are plenty of familiar logos to be spotted in their press materials — from Spotify to Uber to JustEat to Tripadvisor to PayPal and more…

    The full keyboard store itself — which will let users find and add and/or delete apps — will be launching at the end of this month.

    The latest version of the Fleksy app can be downloaded for free via the Play Store.

    Mini apps made for messaging

    The core idea for these mini apps (aka Fleksyapps) is to offer lightweight additions designed to serve the messaging use case.

    Say, for example, you’re chatting about where to eat and a friend suggests sushi. The Yelp Fleksyapp might pop up a contextual suggestion for a nearby Japanese restaurant that can be shared directly into the conversation — thereby saving time by doing away with the need for someone to cut out of the chat, switch apps, find some relevant info and cut and paste it back into the chat.

    Fleksyapps are intended to be helpful shortcuts that keep the conversation flowing. They also of course put brands back into the conversation.

    “We couldn’t be more excited to bring the power of the world’s popular songs with GIFs, videos and photos to the new Fleksyapps platform,” says Gifnote co-founder, John vanSuchtelen, in a supporting statement.

    Fleksy’s mini apps appear above the Qwerty keyboard — in much the same space as a next-word prediction. The user can scroll through the app stack (each a tiny branded circle until tapped on to expand) and choose one to interact with. It’s similar to the micro apps lodged in Apple’s iMessage but on Android where iMessage isn’t… The team also plans for Fleksy to support a much wider range of branded apps — hence the Fleksyapps store.

    In-keyboard apps is not a new concept for the dev team behind Fleksy; an earlier keyboard app of theirs (called ThingThing) offered micro apps they built themselves as a tool to extend its utility.

    But now they’re hoping to garner backing and buy in from third party brands excited about the exposure and reach they could gain by being where users spend the most device time: The keyboard.

    “Think of it a bit like the iMessage equivalent but on Android across any app. Or the WeChat mini program but inside the keyboard, available everywhere — not only in one app,” CEO Olivier Plante tells TechCrunch. “That’s a problem of messaging apps these days. All of them are verticals but the keyboard is horizontal. So that’s the benefit for those brands. And the user will have the ability to move them around, add some, to remove some, to explore, to discover.”

    “The brands that want to join our platform they have the option of being preloaded by default. The analogy is that by default on the home screen of a phone you are by default in our keyboard. And moving forward you’ll be able to have a membership — you’re becoming a ‘brand member’ of the Fleksyapps platform, and you can have your brand inside the keyboard,” he adds.

    The first clutch of Fleksyapps were developed jointly, with the team working with the brands in question. But Plante says they’re planning to launch a tool in future so brands will be able to put together their own apps — in as little as just a few hours.

    “We’re opening this array of functionalities and there’s a lot of verticals possible,” he continues. “In the future months we will embed new capabilities for the platform — new type of apps. You can think about professional apps, or cloud apps. Accessing your files from different types of clouds. You have the weather vertical. You have ecommerce vertical. You have so many verticals.

    “What you have on the app store today will be reflected into the Fleksyappstore. But really with the focus of messaging and being useful in messaging. So it’s not the full app that we want to bring in — it’s really the core functionality of this app.”

    The Yelp Fleksyapp, for example, only includes the ability to see nearby places and search for and share places. So it’s intentionally stripped down. “The core benefit for the brand is it gives them the ability to extend their reach,” says Plante. “We don’t want to compete with the app, per se, we just want to bring these types of app providers inside the messenger on Android across any app.”

    On the user side, the main advantage he touts is “it’s really, really fast — fleshing that out to: “It’s very lightweight, it’s very, very fast and we want to become the fastest access to content across any app.”

    Users of Fleksyapps don’t need to have the full app installed because the keyboard plugs directly into the API of each branded service. So they get core functionality in bite-sized form without a requirement to download the full app. (Of course they can if they wish.)

    So Plante also notes the approach has benefits vis-a-vis data consumption — which could be an advantage in emerging markets where smartphone users’ choices may be hard-ruled by the costs of data and/or connectivity limits.

    “For those types of users it gives them an ability to access content but in a very light way — where the app itself, loading the app, loading all the content inside the app can be megabits. In Fleksy you’re talking about kilobits,” he says.

    Privacy-sensitive next app suggestions

    While baking a bunch of third party apps into a keyboard might sound like a privacy nightmare, the dev team behind Fleksy have been careful to make sure users remain in control.

    To wit: Also on board is an AI keyboard assistant (called Fleksynext) — aka “a neural deep learning engine” — which Plante says can detect the context, intention and sentiment of conversations in order to offer “very useful” app suggestions as the chat flows.

    The idea is the AI supports the substance of the chat by offering useful functionality from whatever pick and mix of apps are available. Plante refers to these AI-powered ‘next app’ suggestions as “pops”.

    And — crucially, from a privacy point of view — the Fleksynext suggestion engine operates locally, on device.

    That means no conversation data is sent out of the keyboard. Indeed, Plante says nothing the user types in the keyboard itself is shared with brands (including suggestions that pop up but get ignored). So there’s no risk — as with some other keyboard apps — of users being continually strip-mined for personal data to profile them as they type.

    That said, if the user chooses to interact with a Fleksyapp (or its suggestive pop) they are then interacting with a third party’s API. So the usual tracking caveats apply.

    “We interact with the web so there’s tracking everywhere,” admits Plante. “But, per se, there’s not specific sensitive data that is shared suddenly with someone. It is not related with the service itself — with the Fleksy app.”

    The key point is that the keyboard user gets to choose which apps they want to use and which they don’t. So they can choose which third parties they want to share their plans and intentions with and which they don’t.

    “We’re not interesting in making this an advertising platform where the advertiser decides everything,” emphasizes Plante. “We want this to be really close to the user. So the user decides. My intentions. My sentiment. What I type decides. And that is really our goal. The user is able to power it. He can tap on the suggestion or ignore it. And then if he taps on it it’s a very good quality conversion because the user really wants to access restaurants nearby or explore flights for escaping his daily routine… or transfer money. That could be another use-case for instance.”

    They won’t be selling brands a guaranteed number of conversions, either.

    That’s clearly very important because — to win over users — Fleksynext suggestions will need to feel telepathically useful, rather than irritating, misfired nag. Though the risk of that seems low given how Fleksy users can customize the keyboard apps to only see stuff that’s useful to them.

    “In a sense we’re starting reshape a bit how advertising is seen by putting the user in the center,” suggests Plante. “And giving them a useful means of accessing content. This is the original vision and we’ve been very loyal to that — and we think it can reshape the landscape.”

    “When you look into five years from now, the smartphone we have will be really, really powerful — so why process things in the cloud? When you can process things on the phone. That’s what we are betting on: Processing everything on the phone,” he adds.

    When the full store launches users will be able to add and delete (any) apps — included preloads. So they will be in the driving seat. (We asked Plante to a confirm the user will be able to delete all apps, including any pre-loadeds and he said yes. So if you take him at his word Fleksy will not be cutting any deals with OEMs or carriers to indelibly preload certain Fleksyapps. Or, to put it another way, crapware baked into the keyboard is most definitely not plan.)

    Depending on what other Fleksyapps launch in future a Fleksy keyboard user could choose to add, for example, a search service like DuckDuckGo or France’s Qwant to power a pro-privacy alternative to using Google search in the keyboard. Or they could choose Google.

    Again the point is the choice is theirs.

    Scaling a keyboard into a platform

    The idea of keyboard-as-platform offers at least the possibility of reintroducing the choice and variety of smartphone app stores back before the cynical tricks of attention-harvesting tech giants used their network effects and platform power to throttle the app economy.

    The Android keyboard space was also a fertile experiment ground in years past. But it’s now dominated by Google’s Gboard and Microsoft-acquired Swiftkey. Which makes Fleksy the plucky upstart gunning to scale an independent alternative that’s not owned by big tech and is open to any third party that wants to join its mini apps party.

    “It will be Bing search for Swiftkey, it will be Google search for Gboard, it will be Google Music, it will be YouTube. But on our side we can have YouTube, we can also have… other services that exist for video. The same way with pictures and the same way for file-sharing and drive. So you have Google Drive but you have Dropbox, you have OneDrive, there’s a lot of services in the cloud. And we want to be the platform that has them all, basically,” says Plante.

    The original founding team of the Fleksy keyboard was acqui-hired by Pinterest back in 2016, leaving the keyboard app itself to languish with minimal updates. Then two years ago Barcelona-based keyboard app maker, ThingThing, stepped in to take over development.

    Plante confirms it’s since fully acquired the Fleksy keyboard technology itself — providing a solid foundation for the keyboard-as-platform business it’s now hoping to scale with the launch of Fleksyapps.

    Talking of scale, he tells us the startup is in the process of raising a multi-million Series A — aiming to close this summer. (ThingThing last took in $800,000 via equity crowdfunding last fall.)

    The team’s investor pitch is the keyboard offers perhaps the only viable conduit left on mobile to reset the playing field for brands by offering a route to cut through tech giant walled gardens and get where users are spending most of their time and attention: i.e. typing and sharing stuff with their friends in private one-to-one and group chats.

    That means the keyboard-as-platform has the potential to get brands of all stripes back in front of users — by embedding innovative, entertaining and helpful bite-sized utility where it can prove its worth and amass social currency on the dominant messaging platforms people use.

    The next step for the rebooted Fleksy team is of course building scale by acquiring users for a keyboard which, as of half a year ago, only had around 1M active users from pure downloads.

    Its strategy on this front is to target Android device makers to preload Fleksy as the default keyboard.

    ThingThing’s business model is a revenue share on any suggestions the keyboard converts, which it argues represent valuable leads for brands — given the level of contextual intention. It is also intending to charge brands that want to be preloaded on the Fleksy keyboard by default.

    Again, though, a revenue share model requires substantial scale to work. Not least because brands will need to see evidence of scale to buy into the Fleksyapps’ vision.

    Plante isn’t disclosing active users of the Fleksy keyboard right now. But says he’s confident they’re on track to hit 30M-35M active users this year — on account of around ten deals he says are in the pipeline with device makers to preload Fleksy’s keyboard. (Palm was an early example, as we reported last year.)

    The carrot for OEMs to join the Fleksyapps party is they’re cutting them in on the revenue share from user interactions with branded keyboard apps — playing to device makers’ needs to find ways to boost famously tight hardware margins.

    “The fact that the keyboard can monetize and provide value to the phone brands — this is really massive for them,” argues Plante. “The phone brands can expect revenue flowing in their bank account because we give the brands distribution and the handset manufacturer will make money and we will make money.”

    It’s a smart approach, and one that’s essentially only possible because Google’s own Gboard keyboard doesn’t come preloaded on the majority of Android devices. (Exceptions include its own Pixel brand devices.) So — unusually for a core phone app on Android — there’s a bit of an open door where the keyboard sits, instead of the usual preloaded Google wares. And that’s an opportunity.

    Markets wise, ThingThing is targeting OEMs in all global regions with its Fleksy pitch — barring China (which Plante readily admits it too complex for a small startup to sensibly try jumping at).

    Apps vs tech giants

    In its stamping ground of Europe there are warm regulatory winds blowing too: An European Commission antitrust intervention last year saw Google hit with a $5BN fine over anti-competitive practices attached to its Android platform — forcing the company to change local licensing terms.

    That antirust decision means mobile makers finally have the chance to unbundle Google apps from devices they sell in the region.

    Which translates into growing opportunities for OEMs to rethink their Android strategies. Even as Google remains under pressure not to get in the way by force feeding any more of its wares.

    Really, a key component of this shift is that device makers are being told to think, to look around and see what else is out there. For the first time there looks to be a viable chance to profit off of Android without having to preload everything Google wants.

    “For us it’s a super good sign,” says Plante of the Commission decision. “Every monopolistic situation is a problem. And the market needs to be fragmented. Because if not we’re just going to lose innovation. And right now Europe — and I see good progress for the US as well — are trying to dismantle the imposed power of those big guys. For the simple evolution of human being and technology and the future of us.”

    “I think good things can happen,” he adds. “We’re in talks with handset manufacturers who are coming into Europe and they want to be the most respectful of the market. And with us they have this reassurance that you have a good partner that ensures there’s a revenue stream, there’s a business model behind it, there’s really a strong use-case for users.

    “We can finally be where we always wanted to be: A choice, an alternative. But having Google imposing its way since start — and making sure that all the direct competition of Google is just a side, I think governments have now seen the problem. And we’re a winner of course because we’re a keyboard.”

    But what about iOS? Plante says the team has plans to bring what they’re building with Fleksy to Apple’s mobile platform too, in time. But for now they’re fully focusing efforts on Android — to push for scale and execute on their vision of staking their claim to be the independent keyboard platform.

    Apple has supported third party keyboards on iOS for years. Unfortunately, though, the experience isn’t great — with a flaky toggle to switch away from the default Apple keyboard, combined with heavy system warnings about the risks of using third party keyboards.

    Meanwhile the default iOS keyboard ‘just works’ — and users have loads of extra features baked by default into Apple’s native messaging app, iMessage.

    Clearly alternative keyboards have found it all but impossible to build any kind of scale in that iOS pincer.

    “iOS is coming later because we need to focus on these distribution deals and we need to focus on the brands coming into the platform. And that’s why iOS right now we’re really focusing for later. What we can say is it will come later,” says Plante, adding: “Apple limits a lot keyboards. You can see it with other keyboard companies. It’s the same. The update cycle for iOS keyboard is really, really, really slow.”

    Plus, of course, Fleksy being preloaded as a default keyboard on — the team hopes — millions of Android devices is a much more scalable proposition vs just being another downloadable app languishing invisibly on the side lines of another tech giant’s platform.

    Source: Tech Crunch Mobiles | Fleksy’s AI keyboard is getting a store to put mini apps at chatters’ fingertips

    Tech News

    Foursnap? Snapchat tries ‘Status’ location check-ins

    April 2, 2019

    Today’s teens missed the Foursquare era, so Snapchat is giving them another shot with a new feature to aid in-person meetups. Snapchat is now testing Status, an option to share to the Snap Map a Bitmoji depicting what you’re up to at a certain place. You could show your little avatar playing video games, watching TV, asking friends to hit you up and more. And Snapchat will compile these into a private diary of what you’ve been doing, called Passport

    This fixes the biggest problem with Snap Map and many other location check-in apps. Just because someone is down the street doesn’t mean they want you to drop in on them. They could working, in a meeting or on a date. Snapchat Status lets people convey their activity and intention so you can tell the difference between “I’m nearby but stuck with my parents” and “I’m nearby and want to hang out!” As Snapchat refocuses on messaging after Instagram stole its Stories thunder, Status could ensure there’s more to see that makes Snap Map worth opening.

    Snapchat Status and Passport were first spotted by reverse-engineering expert and frequent TechCrunch tipster Jane Manchun Wong. “Share the Moment with Status,” the introduction to the feature explains. “You can now share where you are or what you’re up to. Your Status will only be visible to friends you share your location with.” To see your status, you choose from reams of poses for your Bitmoji ranging from them reading a book to holding a sign saying “text me?”

    Meanwhile, “Passport is Just For You: Passport helps you keep track of the Places you’ve been. Places you set your Status at will be added to your Passport along with who you were there with. Only you ca see your Passport, and you can delete a Place from your history at any time.” Your Status only lasts until you leave a place, but it’s tallied along with the number of countries and cities you’ve check into on your Passport.

    A Snap spokesperson confirms that “Yes, we are currently testing new ways for Snapchatters to better communicate on the Snap Map with their friends. This test is running with a percentage of Snapchatters in Australia.” Previously, special Bitmoji were only displayed on the Snap Map involuntarily, like when you were road tripping or flying to a new place; visited somewhere special like a beach, mall or major event; or if there was a breaking news moment.

    If you don’t want to use Status or even show up on Snap Map, you can go into ghost mode at any time, plus all your location-based content disappears if you don’t open the app for eight hours. And if you do want to be found, you can check who’s viewed your location or Status in case you need to know who’s blowing you off.

    Snap launched Snap Map back in June 2017, basing the idea off its acquisition of French location startup Zenly that it bought for $213 million in cash plus bonuses. Beyond spurring real-world interaction, Snap has also made Snap Map an embeddable way to explore breaking news events or hotspots around the world. Status could provide structured data about your behavior, which could beef up Snapchat’s scrawny repository of ad-targeting information. The app could even try surfacing nearby businesses or discounts.

    Snapchat’s tighter-knit social graph and stronger track record on privacy lets it offer features that would freak people out if built by Mark Zuckerberg. Given Facebook is aggressively cloning Snap’s whole product philosophy, from its direct copy of Stories to ephemeral messaging to its premium content hubs Watch and IGTV, Snapchat desperately needs to differentiate. Luckily, Facebook has failed to figure out offline meetups, and has yet to roll out the “Your Emoji” status feature that similarly tries to convey what you’re up to visually but within Messenger instead of a map.

    Doubling down on Snap Map is a smart move because its one of the few areas where Facebook can’t follow.

    Source: Tech Crunch Mobiles | Foursnap? Snapchat tries ‘Status’ location check-ins

    Tech News

    Streaming service Quibi snags Snap and Pandora vet Tom Conrad as chief product officer

    April 2, 2019

    Jeffrey Katzenberg’s upcoming mobile streaming service Quibi has added another notable name to its roster of executive talent. The company announced it has hired Tom Conrad, previously VP of product at Snap (maker of Snapchat), and a co-creator of Pandora, where he served as chief technology officer. At Quibi, Conrad will be chief product officer, which will see him leading product, user research and customer support.

    The news of Conrad’s hire was first reported by Variety on Monday, which also noted Conrad had served on Quibi’s board since late 2018 and was officially hired as CPO on March 25. He will report to Quibi CEO Meg Whitman in his new role.

    Conrad will play a big part in Quibi’s success (or lack thereof, if it doesn’t fare well!), as a significant aspect to the service is to be the app’s mobile design. Unlike modern streaming services like Netflix, Quibi aims to offer short-form, high-quality video cut into smaller pieces for easy consumption on a smartphone. At this year’s SXSW, Whitman explained the Quibi advantage, noting how the technology it’s using will allow the company to do “full-screen video seamlessly from landscape to portrait.”

    At Quibi, Conrad’s understanding of streaming services, thanks to his time at Pandora, and apps favored by young users, thanks to his role at Snap, will surely come into play.

    Conrad left Snap in 2018 at a critical time for the popular social app. Its massive redesign had just rolled out, and was destroyed by early user reviews, with the majority giving the update one or two stars when it hit. The design was later rolled back. However, Snap CEO Evan Spiegel was the product decision maker — Conrad was more involved in terms of execution. That experience, however, may have given Conrad insight into what doesn’t work for the young Gen Z crowd, as much as what does.

    The executive also spent a decade at Pandora, as CTO and EVP of Product, which saw him leading the teams that designed, developed and maintained the Pandora apps across platforms — including web, mobile and other consumer electronics devices, as well as automotive. While Quibi is focused on being a mobile streaming app, it’s hard to imagine a streaming service that refuses to ever go cross-platform — especially since the majority of viewing of today’s streaming service viewing takes place on a television. (Even when it’s the streaming service from YouTube.)

    With its billion-dollar backing from investors, Quibi has been able to snag several big names for its exec ranks, in addition to its CEO Meg Whitman, and now Conrad.

    In March, the company said it landed top CAA agent Jim Toth (married to power producer Reese Witherspoon, by the way). Toth’s clients at CAA included Matthew McConaughey, Robert Downey Jr., Scarlett Johansson, Jamie Foxx, Zoe Saldana, Chris Evans, Salma Hayek, Zooey Deschanel and Neil Patrick Harris.

    Quibi also hired former DC and Warner Bros. exec Diane Nelson to run operations. Nelson had served as president of DC Entertainment since 2009, and helped spearhead development of the DC Universe movies and shows.

    In addition, the streaming service itself has already been signing big-name talent for its content, including Catherine Hardwicke, Antoine Fuqua, Guillermo del Toro, Sam Raimi and Lena Waithe. It’s also working with Steph Curry’s production company and most recently announced — awkward alert?a show detailing Snapchat’s founding, focused on Evan Spiegel’s rise.

    Image credit: Conrad, via Crunchbase

    Source: Tech Crunch Mobiles | Streaming service Quibi snags Snap and Pandora vet Tom Conrad as chief product officer

    Tech News

    Email client Spark lands on Android

    April 2, 2019

    Spark has managed to attract one million users on iOS and macOS over the years. But every time I’ve written about Spark, I’ve received many comments asking when the app would be available on Android. The answer is today.

    Spark is an email client developed by Readdle, the company behind many popular productivity apps, such as PDF Expert, Scanner Pro, Calendars 5 and Documents. With email, the company is tackling a much bigger industry dominated by giants, such as Gmail and Microsoft Outlook.

    That’s why Spark focuses on power-user features, customization and collaboration. The app is available for free and you can optionally pay to unlock more collaborative features.

    The timing of the release is perfect, as Google Inbox is shutting down this week. If you’re into smart email clients that automatically sort your inbox based on multiple criteria, Spark could fit the bill.

    It starts with smart notifications. You can let Spark ignore non-relevant emails and notify you on important threads. Similarly, the Smart Inbox view puts newsletters and less important emails in separate categories so you can focus on what’s important.

    When it comes to dealing with individual threads, you can snooze them, schedule an email to send it at a later time and date, set up reminders and more. Many of those actions are now available in major email clients, so it’s important to know that you can find the same features in Spark.

    Spark also lets you turn your inbox into a collaborative experience with your team, like Front. You can assign threads to other team members, comment on an email and @-mention your co-workers. You also can write a draft together pretty much like in Google Docs. Advanced features cost $6.39 per user per month.

    Some features aren’t yet available on Android. The company is working on quick replies, email templates, email delegation for teams, the calendar view and third-party app integrations.

    Source: Tech Crunch Mobiles | Email client Spark lands on Android

    Tech News

    Cloudflare’s Warp is a VPN that might actually make your mobile connection better

    April 1, 2019

    Since its launch on our stage way back in 2010, Cloudflare has focused on making the internet faster and more modern — but the mobile internet has until recently been beyond its reach. Today the company introduced a new service called Warp described as “the VPN for people who don’t know what VPN stands for.”

    In case you’re one of those people, and there’s no shame in it, a VPN is a virtual private network: something that acts as an intermediary between you and the wider internet, allowing you to customize how you connect in many helpful ways, such as changing your apparent location or avoiding IP-based tracking.

    The trouble with these services is that many of them just aren’t very good. Trusting a company you’ve never heard of with all your internet traffic just isn’t generally a good idea, and even the biggest and most proven VPN providers are far from household names. What’s more, they can introduce latency and performance issues, which on the mobile web are already trouble enough. In the best case they may take configuration and tweaking that casual users aren’t up to.

    Warp, according to a blog post by CEO Matthew Prince, will provide many of the benefits of a VPN with none of the drawbacks, speeding up your connection while adding privacy and security.

    “We’ve been tinkering with this idea for three or four years,” Prince told me. Originally there was the idea of making a browser, “but that’s insane,” he said; Apple and Google would crush it. Besides, everything is going app-based and mobile — the real opportunity, they perceived, lay in the layer between those things and the broader internet: “So, a VPN, and it made all the sense in the world for us.”

    But they didn’t want to simply compete with a bunch of small providers appealing to a variety of niche power users.

    “To be honest, for the vast majority of existing VPN users, this is probably not the right solution for them,” admitted Prince. “If you want to change your country to access Netflix while you’re traveling, there are lots of people that offer that service, but that’s not the market we’re getting into. We wanted something with mass appeal instead of trying to cannibalize what’s out there.”

    In order to become a drawback-free default for millions of users, Cloudflare didn’t so much build something from the ground up as adapt nascent work by developers on the cutting edge of networking. It rewrote the already efficient open-source VPN layer created by Wireguard to be even more so, and added a UDP-based protocol created by Neumob, a company it bought in late 2017. Add to this the large network of Cloudflare servers all around the world and it’s a recipe for a quick, secure service that could very well be both better and faster than your existing connection.

    You may remember that at this time last year, Cloudflare debuted its DNS service, 1.1.1.1, both for desktops and mobile (via the 1.1.1.1 app). It’s leveraging this presence to offer Warp as an optional and free upgrade.

    So what is it? When your mobile wants to make a connection for a Google search or to get an update for an app or whatever, there’s a whole process of reaching out on the internet, finding the right IP to talk to, establishing a secure connection and so on. Cloudflare’s Warp VPN (like other VPNs) takes over this process, encrypting where it otherwise might not be, but also accelerating it by passing the requests over its own network using that Neumob protocol.

    The technical aspects will no doubt be exposed and inspected in time, but Cloudflare claims that using Warp should improve your connection and make it more secure, while preventing your DNS lookup data (which says exactly which sites you request to connect to) from being collected and sold. Prince said his post lacked direct comparisons to existing VPNs because they don’t think those are relevant for the millions of non-VPN-using people they’re targeting with Warp.

    “Will people do comparisons? Yes. Will I retweet those when they make us look good? Yes,” Prince said. “But we don’t expect to take a lot of users from them. We want the market to expand — we want to be the biggest VPN in the world without taking a single user from any other provider.”

    Part of that is the lack of some of existing VPNs’ most attractive features, such as blocking ads at the IP level. Prince said he and the others at the company were uncomfortable with the idea of picking and choosing content, not least because many of their customers are ad-supported sites. “There’s just something creepy about when the internet’s underlying pipes start making editorial decisions,” Prince said. “When we start messing with the contents of a page, even if people want us to, it sets a dangerous precedent.”

    Warp can be offered for free because the company is planning a more high-end service that it’ll sell for a monthly fee. Later, an enterprise version could be sold to replace the clunky ones currently out there (which many of our readers likely have already had the pleasure of using). Prince says he envisions a day when a kid can walk into the living room at home and say, “Mom, the internet is being slow, can I use your corporate VPN?” Unlikely, but even CEOs of major infrastructure companies have dreams. Be kind.

    Until then, like the rest of Cloudflare’s connectivity suite, Warp will be free and come with few if any caveats.

    Well, except one — it’s not available yet. They wanted to make the announcement on April 1 because it’s exactly a year since they announced 1.1.1.1 (get it? 4/1?), but they missed the date. (“I wanted to just turn this on for everyone, but our tech operations team was like, ‘No. You’re not allowed to do that. The network would fall over.’ “) So what you can do now is get the 1.1.1.1 app and request a spot in line. Since they just announced it, the wait probably won’t be that long… oh.

    Okay.

    Source: Tech Crunch Mobiles | Cloudflare’s Warp is a VPN that might actually make your mobile connection better

    Tech News

    Gmail turns 15, gets Smart Compose improvements and email scheduling

    April 1, 2019

    Exactly 15 years ago, Google decided to confuse everybody by launching its long-awaited web-based email client on April 1. This definitely wasn’t a joke, though, and Gmail went on to become one of Google’s most successful products. Today, to celebrate its fifteenth birthday (and maybe make you forget about today’s final demise of Inbox and tomorrow’s shutdown of Google+), the Gmail team announced a couple of new and useful Gmail features, including improvements to Smart Compose and the ability to schedule emails to be sent in the future.

    Smart Compose, which tries to autocomplete your emails as you type them, will now be able to adapt to the way you write the greetings in your emails. If you prefer “Hey” over “Hi,” then Smart Compose will learn that. If you often fret over which subject to use for your emails, then there’s some relief here for you, too, because Smart Compose can now suggest a subject line based on the content of your email.

    With this update, Smart Compose is now also available on all Android devices. Google says that it was previously only available on Pixel 3 devices, though I’ve been using it on my Pixel 2 for a while already, too. Support for iOS is coming soon.

    In addition to this, Smart Compose is also coming to four new languages: Spanish, French, Italian and Portuguese.

    That’s all very useful, but the feature that will likely get the most attention today is email scheduling. The idea here is as simple as the execution. The “Send” button now includes a drop-down menu that lets you schedule an email to be sent at a later time. Until now, you needed third-party services to do this, but now it’s directly integrated into Gmail.

    Google is positioning the new feature as a digital wellness tool. “We understand that work can often carry over to non-business hours, but it’s important to be considerate of everyone’s downtime,” Jacob Bank, director of Product Management, G Suite, writes in today’s announcement. “We want to make it easier to respect everyone’s digital well-being, so we’re adding a new feature to Gmail that allows you to choose when an email should be sent.”

    Source: Tech Crunch Mobiles | Gmail turns 15, gets Smart Compose improvements and email scheduling

    Tech News

    Snap CEO’s sister Caroline Spiegel starts a no-visuals porn site

    March 29, 2019

    If you took the photos and videos out of pornography, could it appeal to a new audience? Caroline Spiegel’s first startup Quinn aims to bring some imagination to adult entertainment. Her older brother, Snapchat CEO Evan Spiegel, spent years trying to convince people his app wasn’t just for sexy texting. Now Caroline is building a website dedicated to sexy text and audio. The 22-year-old college senior tells TechCrunch that on April 13th she’ll launch Quinn, which she describes as “a much less gross, more fun Pornhub for women.”

    TechCrunch checked out Quinn’s private beta site, which is pretty bare bones right now. Caroline tells us she’s already raised less than a million dollars for the project. But given her brother’s success spotting the next generation’s behavior patterns and turning them into beloved products, Caroline might find investors are eager to throw cash at Quinn. That’s especially true given she’s taking a contrarian approach. There will be no imagery on Quinn.

    Caroline explains that “There’s no visual content on the site — just audio and written stories. And the whole thing is open source, so people can submit content and fantasies, etc. Everything is vetted by us before it goes on the site.” The computer science major is building Quinn with a three-woman team of her best friends she met while at Stanford, including Greta Meyer, though they plan to relocate to LA after graduation.

    “His dream girl was named ‘Quinn’ “

    The idea for Quinn sprung from a deeply personal need. “I came up with it because I had to leave Stanford my junior year because I was struggling with anorexia and sexual dysfunction that came along with that,” Caroline tells me. “I started to do a lot of research into sexual dysfunction cures. There are about 30 FDA-approved drugs for sexual dysfunction for men but zero for women, and that’s a big bummer.”

    She believes there’s still a stigma around women pleasuring themselves, leading to a lack of products offering assistance. Sure, there are plenty of porn sites, but few are explicitly designed for women, and fewer stray outside of visual content. Caroline says photos and videos can create body image pressure, but with text and audio, anyone can imagine themselves in a scene. “Most visual media perpetuates the male gaze … all mainstream porn tells one story … You don’t have to fit one idea of what a woman should look like.”

    That concept fits with the startup’s name “Quinn,” which Caroline says one of her best guy friends thought up. “He said this girl he met — his dream girl — was named ‘Quinn.’ ”

    Caroline took to Reddit and Tumblr to find Quinn’s first creators. Reddit stuck to text and links for much of its history, fostering the kinky literature and audio communities. And when Tumblr banned porn in December, it left a legion of adult content makers looking for a new home. “Our audio ranges from guided masturbation to overheard sex, and there’s also narrated stories. It’s literally everything. Different strokes for different for folks, know what I mean?” Caroline says with a cheeky laugh.

    To establish its brand, Quinn is running social media influencer campaigns where “The basic idea is to make people feel like it’s okay to experience pleasure. It’s hard to make something like masturbation cool, so that’s a little bit of a lofty goal. We’re just trying to make it feel okay, and even more okay than it is for men.”

    As for the business model, Caroline’s research found younger women were embarrassed to pay for porn. Instead, Quinn plans to run ads, though there could be commerce opportunities too. And because the site doesn’t bombard users with nude photos or hardcore videos, it might be able to attract sponsors that most porn sites can’t.

    Evan is “very supportive”

    Until monetization spins up, Quinn has the sub-$1 million in funding that Caroline won’t reveal the source of, though she confirms it’s not from her brother. “I wouldn’t say that he’s particularly involved other than he’s one of the most important people in my life and I talk to him all the time. He gives me the best advice I can imagine,” the younger sibling says. “He doesn’t have any qualms, he’s very supportive.”

    Quinn will need all the morale it can get, as Caroline bluntly admits, “We have a lot of competitors.” There’s the traditional stuff like Pornhub, user-generated content sites like Make Love Not Porn and spontaneous communities like on Reddit. She calls $5 million-funded audio porn startup Dipsea “an exciting competitor,” though she notes that “we sway a little more erotic than they do, but we’re so supportive of their mission.” How friendly.

    Quinn’s biggest rival will likely be outdated but institutionalized site Literotica, which SimilarWeb ranks as the 60th most popular adult website, 631st most visited site overall, showing it gets 53 million hits per month. But the fact that Literotica looks like a web 1.0 forum yet has so much traffic signals a massive opportunity for Quinn. With rules prohibiting Quinn from launching native mobile apps, it will have to put all its effort into making its website stand out if it’s going to survive.

    But more than competition, Caroline fears that Quinn will have to convince women to give its style of porn a try. “Basically, there’s this idea that for men, masturbation is an innate drive and for women it’s a ‘could do without it, could do with it.’ Quinn is going to have to make a market alongside a product and that terrifies me,” Caroline says, her voice building with enthusiasm. “But that’s what excites me the most about it, because what I’m banking on is if you’ve never had chocolate before, you don’t know. But once you have it, you start craving it. A lot of women haven’t experienced raw, visceral pleasure before, [but once we help them find it] we’ll have momentum.”

    Most importantly, Quinn wants all women to feel they have rightful access to whatever they fancy. “It’s not about deserving to feel great. You don’t have to do Pilates to use this. You don’t have to always eat right. There’s no deserving with our product. Our mission is for women to be more in touch with themselves and feel fucking great. It’s all about pleasure and good vibes.”

    Source: Tech Crunch Mobiles | Snap CEO’s sister Caroline Spiegel starts a no-visuals porn site