Browsing Tag: Mobile Smart Phones

Next week, New York City’s Metro Transit Authority will be adding contactless payment support for Google Pay. In the meantime, Google’s getting ready by bringing a key new commuting feature to Android.

Starting today, NYC straphangers can use Google Assistant to find out the ETA of the next train. Saying, “Hey Google, when is the next 4 train arriving?” or “Hey Google, when is the next train?” Will pop up its estimated arrival in each direction, along with walking directions to the closet station. Something I could have used this morning, after narrowly missing the R train.

If you’re located in the New York City area, odds are you’ve already seen the contactless payments pop up in a handful of locations along the 4,5,6 line. Next week, those commuting between Grand Central in Manhattan and Atlantic Avenue-Barclays Center in Brooklyn will be able to swipe their phone as part of a public pilot.

For now, at least, it seems the future is limited to single-ride payment (versus daily/weekly/monthly cards), as the MTA works on hammering out the finer details. Stations that accept Google Pay will be added to Maps in coming weeks. Android users will also be able to add a credit or debit card via the app. That feature is also arriving for riders in Melbourne and London.

Source: Tech Crunch Mobiles | Google Assistant gets NYC subway arrival times ahead of MTA Google Pay support

The only way to beat laziness is with guilt, so that’s what Future sells. It assigns you an actual human trainer who builds personalized workout plans and messages you throughout the day to make sure you’re doing them. It even gives you an Apple Watch to track your activity and ensure you’re not lying. Future actually got me to the gym where my coach kicked my ass remotely with a 30-minute lifting routine I’d never have stuck to by myself.

The catch? It’s probably the most expensive app you’ve ever seen, charging $150 per month.

Future officially launches today. Luckily it comes with a one-month money-back guarantee that CEO Rishi Mandal says has only been redeemed once. It’s produced some stunning stats from its beta tests: 95% of users stuck with it for three months, and 85% kept training for six months. That’s unheard of in fitness tech.

Future’s welcome kit includes a water bottle and Apple Watch

The remarkable retention and Future’s potential to become a gateway for your exercise and nutrition spending have roped in some big-name investors. Today it’s announcing an $8.5 million Series A led by Kleiner Perkins with partner Mamoon Hamid joining the board, building on its $3 million seed. Other backers include Instagram co-founder Mike Krieger, Khosla Ventures, Founders Fund and Caffeinated Capital. Athletes are betting on Future’s promise of democratizing the personal training they get, including Golden State Warrior Sean Livingston, and NFL stars Ndamukong Suh and Kelvin Beachum.

“Future manages to be both deeply personalized (and personable!) while being super convenient,” says Krieger of one of his first investments since leaving Instagram. Future’s Mandal built his old startup Sosh while sitting next to Krieger at incubator Dogpatch Labs, where Instagram was getting its start. “The always-available nature of it means travel or a shifting schedule is no longer an excuse to not work out.”

How Future works (out)

Throughout the onboarding, Future flexes the money you spend to offer what feels like a luxury app experience.

Upon signup, you’ll answer some questions about your goals like slimming down or beefing up, and pick from a few expert trainers matched to your needs. You’ll do a 15-minute video chat with your trainer to get friendly, describe your schedule and hammer out details of your workout plan. After you get your welcome kit with some swag and an Apple Watch, your trainer delivers your week’s worth of personalized daily routines that come with video instructions for each exercise. The Future app provides audio cues (and optional music) to guide you through the workouts while your trainer chimes in with personalized pointers and motivation via pre-recorded voice clips.

Future’s app guides you through workouts with instructional video clips and audio cues

But what’s unique about Future is that your trainer proactively checks in with you throughout your day to make sure you’re actually going to the gym or doing those pushups. Because you don’t switch between trainers with each workout like some apps, and because they have your activity and heart-rate data from the Apple Watch, they can spot patterns of procrastination or flaking out. You’re prompted to give feedback after each sweat session that the trainer uses to tweak your plan. That personalization and prodding go a long way to making sure Future always fits your day and actually stays part of it.

For example, I wanted to burn a few pounds without burning too much time by adding a gym day or two plus some warmup strength training before my home Peloton rides. My trainer Renee Zernicke, a former University of Wisconsin director of Sports Performance for basketball, designed a 30-minute weight-lifting circuit and some 10-minute bodyweight exercise plans for me. When I messaged her that I was doing a more intense spin class today, she remixed my warmup exercises to avoid legs so I wouldn’t be tired during my ride. So far she’s always responded within a few minutes, and been cheerful yet forceful. “I know your days are slammed, just wanted to check in and see if you were able to get to that spin class?” she messaged me at 6:30pm. That’s something even most in-person trainers don’t do.

Future matches you with several trainer options

I found most of the workout instructions easy to understand, and the audio cues make it easy to do routines without constantly staring at your phone. But the one thing you really lose with a text message trainer instead of an in-person coach is warnings when you’re doing something wrong. Bad posture or jerky motions could get you injured. It’s all a lot smoother if you know your way around a gym. Future could do more to gauge your familiarity with proper form for riskier exercises, and then either teach you or steer you away from them. I hope I’m so sore today because I’m getting built, not getting hurt.

Your pocket motivational speaker

My trainer Renee encouraging me to get to the gym

Future was inspired by some scary facts. “Seventy percent of Americans are obese and overweight,” Mandal tells me. “We spend $3.5 trillion per year on healthcare, yet we have pretty mediocre outcomes.” Mandal had gone through Stanford, worked at NASA and been at Slide when it was acquired by Google. After selling his local experience app Sosh to Postmates, he became an entrepreneur-in-residence at Khosla Ventures, which does many medtech investments. There, Mandal realized health is largely determined by how you eat, sleep, deal with stress, take your medicine and exercise.

Thanks to smart watches, that last one had become the easiest to measure while remaining the toughest to do right on your own. Mandal set out to learn what the fittest people, professional athletes, do for exercise. They all said they relied on personal trainers to make all the workout plans and force them to do them. Home gyms or apps full of pre-made exercises weren’t enough. They needed someone to keep them accountable.

The trouble is that’s pretty expensive one-on-one. So Mandal teamed up with Justin Santamaria, a 10-year Apple veteran from the first iOS team who’d been working on iMessage and FaceTime. Together they designed Future in 2017 to make personal trainers cheap enough to be more accessible while retaining the personal connection that keeps trainees on track.

If you won’t shell out $150 per month to be nagged, there are plenty of apps like Sweat that let you choose between guided workouts. Hell, if you’ve got that much will power you could get any gym membership or just go running. But the closest thing to Future, called Fit.net, folded. AI trainers like Freeletics can’t make you feel guilty or inspired the same way. Lose It and MyFitnessPal can get fellow trainees to badger you, but Mandal found people don’t obey peers like a respected trainer.

The constant communication and sense of trust users develop with their coaches could give Future potential beyond subscription fitness. The app becomes a hub for your healthy behavior. Future already offers an in-app Shop where it recommends workout clothes, headphones and water bottles. It’s easy to imagine it partnering with fitness equipment makers, health food lines or other brands to score a cut of referred sales. “We become your most important relationship regarding your health. You only talk to your doctor two times to three times per year,” says Mandal. But you might tell your trainer you’re looking for ways to eat healthier or sleep better. “Over time, that’s the opportunity.”

Still, the biggest hurdle is convincing people to pay more than 10X their Netflix fee for a personal trainer they don’t see in person. Compared to the $1 apps we’re used to, Future can induce sticker shock. But compared to unused gym memberships, pricey private coaching and potential health problems, Future could look affordable if well-to-do professionals squint right. Humans are sluggish. Most healthy habits lapse. But Future is building the closest thing to “press button, pay money, get fitter” — which in the end looks like getting someone to enthusiastically shame/support us from afar.

Source: Tech Crunch Mobiles | Future launches 0/mo exercise app where real coaches nag you

Researchers have found two apps masquerading as cryptocurrency apps on Android’s app store, Google Play.

One of them was largely a dud. The second was designed to steal cryptocurrency, the researchers said.

Security firm ESET said one of the two fake Android apps impersonated Trezor, a hardware cryptocurrency wallet. The good news is that the app couldn’t be used to steal cryptocurrency stored by Trezor. But the researchers found the app was connected to a second Android app that could have been used to scam funds out of unsuspecting victims.

Lukas Stefanko, a security researcher at ESET — who has a long history of finding dodgy Android apps — said the fake Trezor app “appeared trustworthy at first glance” but was using a fake developer name to impersonate the company.

The fake app was designed to trick users into turning over a victim’s login credentials. Uploaded to Google Play on May 1, the app quickly ranked as the second-most popular search result when searching for “Trezor” behind the legitimate app, said Stefanko. Users on Reddit also found the fake app and reported it as recently as two weeks ago.

According to Stefanko, the server where user credentials were sent was linked to a website linked to another fake wallet, purportedly to store cryptocurrency, and also listed on Google Play since February 25.

“The app claims it lets its users create wallets for various cryptocurrencies,” said Stefanko. “However, its actual purpose is to trick users into transferring cryptocurrency into the attackers’ wallets – a classic case of what we’ve named wallet address scams in our previous research into cryptocurrency-targeting malware.”

Both apps were collectively downloaded more than a thousand times. After ESET contacted Google, the apps were pulled offline the next day.

Read more:

• Half a million Android users tricked into downloading malware from Google Play
• Security researchers find over a dozen iPhone apps linked to Golduck malware
• A powerful spyware app now targets iPhone owners
• Google warns app developers of three malicious SDKs being used for ad fraud
• Apple tells app developers to disclose or remove screen recording code
• Apple restores Google’s internal iOS apps after certificate misuse punishment

Source: Tech Crunch Mobiles | A cryptocurrency stealing app found on Google Play was downloaded over a thousand times

Bars lose 20% of their alcohol to overpours and “free” drinks for friends. That amounts to $50 billion per year in booze that mysteriously disappears, making life tough for every pub and restaurant. Nectar wants to solve that mystery with its ultrasound depth-sensing bottle caps that measure how much liquid is left in a bottle by measuring how long it takes a sonar pulse to bounce back. And now it’s bringing real-time pour tracking to beer with its gyroscopic taps. The result is that bar managers can determine who’s pouring too much or giving away drink, which promotions are working and when to reorder bottles without keeping too much stock on hand — and avoid wasting hours weighing or eyeballing the liquor level of their inventory.

Nectar’s solution to alcohol shrinkage has now attracted a $10 million Series A led by DragonCapital.vc and joined by former Campari chairman Gerry Ruvo, who will join the board. “Not a lot of technology has come to the bottle,” Nectar CEO Aayush Phumbhra says of ill-equipped bars and restaurants. “Liquor is their highest margin and highest cost item. If you don’t manage it efficiently, you go out of business.” Other solutions can look ugly to customers, forcibly restrict bartenders or take time and money to install and maintain. In contrast, Phumbhra tells me, “I care about solving deep problems by building a solution that doesn’t change behavior.”

Investors were eager to back the CEO, since he previously co-founded text book rental giant Chegg — another startup disrupting an aged market with tech. “I come from a pretty entrepreneurial family. No one in my family has ever worked for anyone else before,” Phumbhra says with a laugh. He saw an opportunity in the stunning revelation that the half-trillion-dollar on-premises alcohol business was plagued by missing booze and inconsistent ways to track it.

Typically at the end of a week or month, a bar manager will have staff painstakingly look at each bottle, try to guess what percent remains and mark it on a clipboard to be loaded into a spreadsheet later. While a little quicker, that’s very subjective and inaccurate. More advanced systems see every bottled weighed to see exactly how much is left. If they’re lucky, the scale connects to a computer, but they still have to punch in what brand of booze they’re sizing up. But the process can take many hours, which amounts to costly labor and infrequent data. None of these methods eliminate the manual measurement process or give real-time pour info.

So with $6 million in funding, Nectar launched in 2017 with its sonar bottle caps that look and operate like old-school pourers. When bars order them, they come pre-synced and labeled for certain bottle shapes like Patron or Jack Daniels. Their Bluetooth devices stay charged for a year and connect wirelessly to a base hub in the bar. With each pour, the sonar pulse determines how much is in the bottle and subtracts it from the previous measurement to record how much was doled out. And the startup’s new gyroscopic beer system is calibrated to deduce pour volume from the angle and time the tap is depressed without the need for a sensor to be installed (and repaired) inside the beer hose.

Bar managers can keep any eye on everything throughout the night with desktop, iOS and Android apps. They could instantly tell if a martini special is working based on how much gin across brands is being poured, ask bartenders to slow their pours if they’re creeping upwards in volume or give the green light to strong pours on weeknights to reward regular customers. “Some bars encourage overpours to get people to keep coming back,” says local San Francisco celebrity bartender Broke-Ass Stuart, who tells me pre-measured pourers can save owners money but cost servers tips.

Nectar now sells self-serve subscriptions to its hardware and software, with a 20-cap package costing $99 per month billed annually with free yearly replacements. It’s also got a free two-tap trial package, or a $399 per month enterprise subscription for 100 taps. Nectar is designed to complement bar point of sale systems. And if a bar just wants the software, Nectar just launched its PrecisionAudit app, where staff tap the current liquid level on a photo of each different bottle for more accurate eyeballing. It’s giving a discount rate of $29.99 per month on the first 1,000 orders.

After 2 million pours measured, the business is growing 200% quarter-over-quarter as bowling alley chains and stadiums sign up for pilots. The potential to change the booze business seduced investors like Tinder co-founders Sean Rad and Justin Mateen, Palantir co-founder Joe Lonsdale and the founding family of the Modelo beer company. Next, Nectar is trying to invent a system for wine. That’s trickier, as its taps would need to be able to suck the air out of the bottles each night.

The big challenge will be convincing bars to change after tracking inventory the same way for decades. No one wants to deal with technical difficulties in a jam-packed bar. That’s partly why Nectar’s subscription doesn’t force owners to buy its hardware up front.

If Nectar can nail not only the tech but the bartender experience, it could pave a smoother path to hospitality entrepreneurship. Alcohol shrinkage is one factor leading to the rapid demise of many bars and restaurants. Plus, it could liberate bartenders from measuring bottles into the wee hours. As Phumbhra noted, “They’re coming in on weekends and working late. We want them to spend that time with their families and on customer service.”

Source: Tech Crunch Mobiles | Nectar’s sonar bottle caps could save B in stolen booze

The dominoes continue to fall for Huawei in the wake of a Trump-led U.S. trade ban. An internal memo from ARM lays out the chip giant’s decision to hit pause on “all active contracts, support entitlements, and any pending engagements,” per the BBC.

While based in Cambridge, England, the company believes itself to be impacted by the trade issue due to its use of technology originating in the States. The move is just another indication of how complex the issue of extracting U.S.-based technology from these devices will ultimately be. If upheld, many believe it could ultimately doom Huawei.

Huawei offered TechCrunch a fairly standard response to the news, once again chalking things up to politics. “We value our close relationships with our partners, but recognize the pressure some of them are under, as a result of politically motivated decisions,” it wrote. “We are confident this regrettable situation can be resolved and our priority remains to continue to deliver world-class technology and products to our customers around the world.”

Google was among the first to respond to Huawei’s inclusion on the U.S. Department of Commerce’s “Entity” trade blacklist, pulling support for Android. Other partners, including Microsoft, have remained largely silent on the matter.

Source: Tech Crunch Mobiles | ARM halts Huawei relationship following US ban

While Android and iOS have locked up the market for smartphone operating systems, a feature phone platform that has the distinction of being the world’s third biggest mobile OS is announcing a hefty round of funding to continue its expansion. KaiOS, which makes the OS that powers devices like Nokia’s feature phones and Jio’s devices out of India, has raised $50 million from Cathay Innovation (which led the round) and previous investors Google and TCL Holdings.

The funding takes the total raised by KaiOS — which has now shipped 100 million devices across 100 countries — to $72 million. It comes less than a year after Google invested $22 million in the business — a strategic round that also marked KaiOS beginning the process of creating native integrations of different Google services like Maps and (more recently) Assistant into the platform.

KaiOS is not disclosing its valuation, but Sebastien Codeville, its CEO, confirmed it is “definitely up.” (PitchBook put it at a very modest $43.75 million last year on the back of Google’s earlier round.)

We actually knew a little about this round back in February, at MWC in Barcelona, when KaiOS announced new handset partners and a raft of new features. A spokesperson for KaiOS told TechCrunch the delay in closing the deal and making it public was due to a need to coordinate with different stakeholders.

As it turned out, KaiOS’s timing for this announcement turned out to be pretty interesting. The big news this week in mobile is what kind of an impact Huawei will face in the wake of a U.S. regulation barring it from doing business in the U.S. One development in that story has been just how serious Huawei is about building its own operating system to replace Google’s Android and its related services.

This is big news because while Huawei is currently the world’s second-biggest mobile phone maker, we haven’t seen any platform gain reasonable mobile phone traction against the hegemony of iOS and Android outside of China — including the failure of Firefox OS, which retreated from the market only to reemerge, phoenix-like, as KaiOS two years ago — in part because of the extensive ecosystems that have coalesced around these two.

But while all eyes are on smartphones, KaiOS’s funding and general growth represents an interesting alternative for markets, carriers and consumers that might be in the market for what KaiOS refers to as “smart feature phones.”

Today, the company counts companies like Reliance Jio, Google, Facebook, Twitter, Orange, MTN and Qualcomm among its partners, and it’s been building an interesting, two-pronged strategy for targeting people both in developed and developing markets.

As Codeville describes it, in emerging markets (which are KaiOS’s primary target), its devices are being purchased by first-time phone users, or those that have had very basic, non-data mobile phones and are upgrading without the big step and expense of smartphones. “We are bringing people to internet usage with a device they are familiar with,” he said of the form factor. “Other key characteristics are a long battery life, a keyboard and a more resistant touch panel.”

The developed market, he added, was an interesting opportunity because of the amount of professionals and others who want pared-down devices for weekend use to unplug from their daily grind.

Many had left feature phones for dead with the growth in popularity of devices like the iPhone, app stores and, of course, apps themselves. But research from Counterpoint found that feature phones still accounted for almost 25% of all handset shipments in Q3 of last year, working out to a $28 billion market opportunity in the years ahead. Today there are some 1.5 billion feature phone users, an interesting number to consider as smartphone sales continue to feel the crunch. 

Source: Tech Crunch Mobiles | KaiOS raises M, hits 100M handsets powered by its feature phone OS

What’s the cord-cutting equivalent to ditching your kitchen? Uber’s upcoming subscription to unlimited free food delivery. Uber is preparing to launch the $9.99 per month Uber Eats Pass, according to code hidden in Uber’s Android app.

The subscription would waive Uber’s service fee that’s typically 15 percent of your order cost. Given that’s often $5 or more, users stand to save a lot if they order in frequently. But Uber could still earn money on menu item markups, cover costs with a flat order fee that protects against someone ordering a single taco, and most importantly, build loyalty and scale at a time of intense food delivery competition.

The Uber Eats Pass was first spotted by Jane Manchun Wong, the notorious reverse engineering specialist who’s become a frequent TechCrunch tipster. She managed to generate screenshots from Uber’s Android app code the reveals a prototype of the feature. “Get free delivery, any restaurant, any time” is says, showing the amount of money you could have or already saved.

A Uber spokesperson did not dispute the legitimacy of the findings and told TechCrunch “We’re always thinking about new ways to enhance the Eats experience.” They declined to provide further details, which could hint that a launch is imminent but some details are still subject to change. For now we don’t know exactly what perks come with an Eats Pass or where it will be launching first.

At $9.99 per month, the Uber Eats Pass would cost the same and work similarly to Postmates Unlimited and DoorDash DashPass. If they all seem like good deals, you see why they’re less about immediate revenue and more about customer lock-in. You’re a lot less likely to order GrubHub or Caviar if you’ve already pre-paid to cover your Uber Eats delivery costs. And whichever apps emerge from this battle will have instituted the scale and steady behavior to raise prices or just enjoy large lifetime value from each subscriber.

Exploring new business opportunities could help perk up Uber’s share price which closed at $41.50 today two weeks after IPOing at an opening price of $42. There are fears that intense competition across both ride sharing and food delivery could make for an expensive road ahead for the newly public company. Any way it can gain an edge on its rivals keep users from straying to them is important. The logistics giant is already experimenting with allowing restaurants to offer discounts in exchange for promoted placement in the app, which is the first step to Uber becoming an ads company where businesses pay for extra exposure.

If Uber combined Eats Pass with its car service subscription Ride Passes, you have the foundation for a sort of Uber Prime experience — one where you pay an upfront subscription fee that scores you perks and discounts but also makes you likely to spend a lot more on Uber. That bundle could be even more central to Uber than Amazon, which has few direct rivals in the west. People will need to eat and get around for the foreseeable future. Subsidizing loyalty now could be costly in the short-term, but poise Uber for years of lucrative business down the line.

Source: Tech Crunch Mobiles | Leak reveals Uber’s .99 unlimited delivery Eats Pass

Phone sales have been trending downward for some time now. There are a number of reasons for this — many of which you can read about in this piece I published last week. The creeping cost of premium handsets is pretty high on that list, with flagships now routinely topping $1,000 from many of the big names.

The big smartphone makers have begun to react to this, with budget flagship alternatives like the iPhone XR, Galaxy S10e and Pixel 3a. A new crop of mid-range flagships, however, are giving them a run for their money and serving as an important reminder that a quality handset doesn’t need to be priced in the four digits.

The Honor 20 Pro fits nicely in the latter camp, joining the likes of the recently announced OnePlus 7 Pro and Asus ZenFone 6 in demonstrating that premium specs can still be had for what was once considered a reasonable flagship price.

Of course, before we get into specifics of pricing with the newly announced handset, it bears mentioning whether Honor, a brand owned by Huawei, will actually ever make it to the States. That’s all pretty complicated — like Donald Trump in a trade war with with China complicated. The pricing on the London-launched Pro version is €599, putting it at around $670.

The phone’s got Huawei’s latest and greatest Kirin 980 processor, coupled with a 6.26-inch display with hole-punch cutout and a quartet of rear-facing cameras. Those include a wide angle with 117-degree shots, 48-megapixel main, telephoto and a macro, which is an interesting addition to the standard array. The Pro’s out at some point in the June or July time frame.

Huawei bans aside, it will be interesting to see how this new crop of more affordable premium devices impacts the rest of the big names up top.

Source: Tech Crunch Mobiles | Mid-range flagships like the Honor 20 Pro are giving premium phones a run for their money

Does the overcrowded and cut-throat music streaming business have room for an additional player? The world’s most valuable startup certainly thinks so.

Chinese conglomerate ByteDance, valued at over $75 billion, is working on a music streaming service, two sources familiar with the matter told TechCrunch. The company, which operates popular app TikTok, has held discussions with music labels in recent months to launch the app as soon as end of this quarter, one of the sources said.

The app will offer both a premium and an ad-supported free tier, one of the sources said. Bloomberg, which first wrote about the premium app, reported that ByteDance is targeting emerging markets with its new music app. A ByteDance spokesperson declined to comment.

For ByteDance, interest in a music app does not come as a surprise. Snippets of pop songs from movies and albums intertwined with videos shot by its humongous userbase is part of the service’s charm. The company already works with music labels worldwide to licence usage of their tracks on its platform. In China, where ByteDance claims to have tie ups with over 800 labels, it has been aggressively expanding efforts to find music talents and urge them to make their own tracks.

Besides, ByteDance has been expanding its app portfolio in recent months. Earlier this year, the company released Duoshan, a video chat app that appears to be a mix of TikTok and Snap. This week, it launched Feiliao, another chat app that is largely focused on text-driven conversations. At some point, the company may have realized the need for a standalone music consumption app.

When asked about TikTok’s partnership with music labels last month, Todd Schefflin, TikTok’s head of global music business development, told WSJ that music is part of the app’s “creative DNA” but it is “ultimately for short video creation and viewing, not a product for music consumption.”

The private Chinese company is likely eyeing India as a key market for its music app. The company has been in discussion with local music labels T Series and Times Music for rights. Moreover, its apps are estimated to have over 300 million monthly active users in the nation, though there could be significant overlaps among them.

India may have also inspired ByteDance to consider a free, ad-supported version of its music app. Even as more than 150 million users in India listen to music online, only a tiny portion of this user base is willing to pay for it.

This has made India a unique battleground for local and international music giants, most of which offer an ad-supported, free version of their apps in the market. Even premium offerings from Apple and Spotify cost under $1.2 a month. India is the only market where Spotify offers a free version of its app that has access to the entire catalog on-demand.

The launch of the app could put the spotlight again on ByteDance in India, where its TikTok app recently landed in hot water. An Indian court banned the app for roughly a week after expressing concerns over questionable content on the platform. Ever since the nation lifted the ban on TikTok, the company has become visibly cautious about its movement.

Source: Tech Crunch Mobiles | ByteDance, TikTok’s parent company, plans to launch a free music streaming app

Instagram conquered Stories, but it’s losing the battle for the next video formats. TikTok is blowing up with an algorithmically suggested vertical one-at-a-time feed featuring videos of users remixing each other’s clips. Snapchat Discover’s 2 x infinity grid has grown into a canvas for multi-media magazines, themed video collections and premium mobile TV shows.

Instagram’s IGTV…feels like a flop in comparison. Launched a year ago, it’s full of crudely cropped and imported viral trash from around the web. The long-form video hub that lives inside both a homescreen button in Instagram as well as a standalone app has failed to host lengthier must-see original vertical content. Sensor Tower estimates that the IGTV app has just 4.2 million installs worldwide, with just 7,700 new ones per day — implying less than half a percent of Instagram’s billion-plus users have downloaded it. IGTV doesn’t rank on the overall charts and hangs low at No. 191 on the US – Photo & Video app charts, according to App Annie.

Now Instagram has quietly overhauled the design of IGTV’s space inside its main app to crib what’s working from its two top competitors. The new design showed up in last week’s announcements for Instagram Explore’s new Shopping and IGTV discovery experiences. At the time, Instagram’s product lead on Explore Will Ruben told us that with the redesign, “the idea is this is more immersive and helps you to see the breadth of videos in IGTV rather than the horizontal scrolling interface that used to exist,” but the company declined to answer follow-up questions about it.

IGTV has ditched its category-based navigation system’s tabs like “For You”, “Following”, “Popular”, and “Continue Watching” for just one central feed of algorithmically suggested videos — much like TikTok. This affords a more lean-back, ‘just show me something fun’ experience that relies on Instagram’s AI to analyze your behavior and recommend content instead of putting the burden of choice on the viewer.

IGTV has also ditched its awkward horizontal scrolling design that always kept a clip playing in the top half of the screen. Now you’ll scroll vertically through a 2 x infinity grid of recommended clips in what looks just like a Snapchat Discover feed. Once you get past a first video that auto-plays up top, you’ll find a full-screen grid of things to watch. You’ll only see the horizontal scroller in the standalone IGTV app, or if you tap into an IGTV video, and then tap the Browse button for finding a next clip while the last one plays up top.

Instagram seems to be trying to straddle the designs of its two competitors. The problem is that TikTok’s one-at-a-time feed works great for punchy, short videos that get right to the point. If you’re bored after five seconds you swipe to the next. IGTV’s focus on long-form means its videos might start too slowly to grab your attention if they were auto-played full-screen in the feed rather than being chosen by a viewer. But Snapchat makes the most of the two previews per row design IGTV has adopted because professional publishers take the time to make compelling cover thumbnail images promoting their content. IGTV’s focus on independent creators means fewer have labored to make great cover images, so viewers have to rely on a screenshot and caption.

Instagram is prototyping a number of other features to boost engagement across its app, as discovered by reverse-engineering specialist and frequent TechCrunch tipster Jane Manchun Wong. Those include options to blast a direct message to all your Close Friends at once but in individual message threads, see a divider between notifications and likes you have or haven’t seen, or post a Chat sticker to Stories that lets friends join a group message thread about that content. And to better compete with TikTok, it may let you add lyrics stickers to Stories that appear word-by-word in sync with Instagram’s licensed music soundtrack feature, and share Music Stories to Facebook. What we haven’t seen is any cropping tool for IGTV that would help users reformat landscape videos. The vertical-only restriction keeps lots of great content stuck outside IGTV, or letterboxed with black, color-matched backgrounds, or meme-style captions with the video as just a tiny slice in the middle.

When I spoke with Instagram co-founder and ex-CEO Kevin Systrom last year a few months after IGTV’s launch, he told me, “It’s a new format. It’s different. We have to wait for people to adopt it and that takes time . . . Everything that is great starts small.”

But to grow large, IGTV needs to demonstrate how long-form portrait mode video can give us a deeper look at the nuances of the influencers and topics we care about. The company has rightfully prioritized other drives like safety and well-being with features that hide bullies and deter overuse. But my advice from August still stands despite all the ground Instagram has lost in the meantime. “Concentrate on teaching creators how to find what works on the format and incentivizing them with cash and traffic. Develop some must-see IGTV and stoke a viral blockbuster. Prove the gravity of extended, personality-driven vertical video.” Until the content is right, it won’t matter how IGTV surfaces it.

Source: Tech Crunch Mobiles | Instagram’s IGTV copies TikTok’s AI, Snapchat’s design