Browsing Tag: Mobile Smart Phones

Media software maker Plex has released two new projects today from its internal R&D group, Plex Labs. One is an updated take on the classic Winamp player it calls Plexamp, and another is a dedicated app for Plex server administration. The projects are meant to appeal largely to Plex power users who take full advantage of Plex’s software suite, which has grown over time from being only a home media solution to a one-stop shop for everything from live TV to streaming audio.

The first of the new apps, Plexamp, is actually a revamp of the first Plex Labs project released. In December 2017, Plex introduced its own music player, whose name Plexamp was a nod to the Winamp player it aimed to replace. The project, like others from Plex Labs, was built by Plex employees in their spare time.

The goal with the original Plexamp was to offer a small desktop player that could handle any music format. The app let you use media keys for playing, pausing and skipping tracks and it worked offline when the Plex server ran on your laptop. It also offered visualizations to accompany your music that pulled from the album art.

While the original app ran on Mac or Windows, the new release works across five platforms, now including iOS, Android and Linux.

The app itself has been completely redone, as well — rewritten from scratch, in fact. And it’s tied to Plex’s subscription service, Plex Pass — meaning you’ll need to be a paying customer to use it.

The company explains the original version of Plexamp had issues around portability and licensing; it didn’t have an easy way to add functionality; and it was built with React, which tied it to the web.

To create the new Plexamp (version 3.0), Plex built an audio player library called TREBLE on top of a low-level commercial audio engine. TREBLE has been shipping in Plex’s commercial applications, but this release brings it to Plexamp. The addition helped make the app portable across almost all desktop and mobile platforms, as was it being rewritten in React Native.

The new app provides features Plex Pass music listeners want, like gapless playback, high-quality resampling, Sweet Fades (Plex’s “smart” alternative to crossfades) soft transitions and pre-caching. Plex also added a few more effects, including one for voice boosting spoken word audio and another for silence compression.

But the app really sells itself to longtime Plex users, as Plexamp lets you go back to see your own “top personal charts” for what you’ve listened to the most in years past. (Sort of like a Plex version of Apple Music’s Replay playlists).

Plexamp 3.0 also introduces a feature that lets you build your own mixes by picking a set of artists. Plus it offers a more expansive list of stations, supports offline listening and improves its search functionality.

The new Recent Searches area, for example, will save your search results from across servers, as well as TIDAL and podcasts. And a new Recent Plays feature shows you the music you consciously chose to play, again including across all servers and TIDAL.

There are some little touches, too, that show the personal care that went into the app’s design — like the way Plexamp uses album art and a process called “UltraBlur” to give each artist and alum page its own look. Or how there are options for light and dark — and lighter and darker — themes.

The other big new release from Plex Labs is the new Plex Dash app.

This mobile and tablet app lets you keep a close eye on your personal media server, including a way to see all playbacks even across multiple servers, plus other administrative features.

With Plex Dash, you can edit your artwork, scan for new media, fix incorrect matches, check on server resource usage, tweak library settings and view server logs live.

Plex suggests you it run on the iPad you have mounted in the wall — like in your fancy media room, I guess — but for us poorer folks, it runs on your smartphone, too.

It’s a power user tool, but one that will be welcomed for those fully immersed in a Plex-run home media setup. (And also a good way to respond to criticism that Plex is too focused today on its streaming and TV options, and not its core home media software customer base.)

Like Plexamp, the new Plex Dash requires a Plex Pass subscription and runs on iOS and Android.

The apps launched today are notable as they’re the first to arrive from Plex Labs since the original release of Plexamp in 2017 and because they require a subscription in order to work.

Plex at the end of 2019 said it had 15 million registered households using its service. Though the service is profitable, only a small percentage are paid subscribers. New apps with extra features, then, could convince more Plex users to upgrade.

Source: Tech Crunch Mobiles | Media software maker Plex launches new subscriber-only apps for music and server management

Google is today announcing a series of policy changes aimed at eliminating untrustworthy apps from its Android app marketplace, the Google Play store. The changes are meant to give users more control over how their data is used, tighten subscription policies and help prevent deceptive apps and media — including those involving deepfakes — from becoming available on the Google Play Store.

Background Location

The first of these new policies is focused on the location tracking permissions requested by some apps.

Overuse of location tracking has been an area Google has struggled to rein in. In Android 10, users were able to restrict apps’ access to location while the app was in use, similar to what’s been available on iOS. With the debut of Android 11, Google decided to give users even more control with the new ability to grant a temporary “one-time” permission to sensitive data, like location.

In February, Google said it would also soon require developers to get user permission before accessing background location data, after noting that many apps were asking for unnecessary user data. The company found that a number of these apps would have been able to provide the same experience to users if they only accessed location while the app was in use — there was no advantage to running the app in the background.

Of course, there’s an advantage for developers who are collecting location data. This sort of data can be sold to third-party through trackers that supply advertisers with detailed information about the app’s users, earning the developer additional income.

The new change to Google Play policies now requires that developers get approval to access background location in their apps.

But Google is giving developers time to comply. It says no action will be taken for new apps until August 2020 or on existing apps until November 2020.

“Fleeceware”

A second policy is focused on subscription-based apps. Subscriptions have become a booming business industry-wide. They’re often a better way for apps to generate revenue as opposed to other monetization methods — like paid downloads, ads or in-app purchases.

However, many subscription apps are duping users into paying by not making it easy or obvious how to dismiss a subscription offer in order to use the free parts of an app, or not being clear about subscription terms or the length of free trials, among other things.

The new Google Play policy says developers will need to be explicit about their subscription terms, trials and offers, by telling users the following:

• Whether a subscription is required to use all or parts of the app (and if not required, allow users to dismiss the offer easily).
• The cost of the subscription.
• The frequency of the billing cycle.
• Duration of free trials and offers.
• The pricing of introductory offers.
• What is included with a free trial or introductory offer.
• When a free trial converts to a paid subscription.
• How users can cancel if they do not want to convert to a paid subscription

That means the “fine print” has to be included on the offer’s page, and developers shouldn’t use sneaky tricks like lighter font to hide the important bits, either.

For example:

This change aims to address the rampant problem with “fleeceware” across the Google Play store. Multiple studies have shown subscription apps have gotten out of control. In fact, one study from January stated that over 600 million Android users had installed “fleeceware” apps from the Play Store. To be fair, the problem is not limited to Android. The iOS App Store was recently found to have an issue, too, with more than 3.5 million users having installed “fleeceware.” 

Developers have until June 16, 2020 to come into compliance with this policy, Google says.

Deepfakes

The final update has to do with the Play Store’s “Deceptive Behavior” policy.

This wasn’t detailed in Google’s official announcements about the new policies, but Google tells us it’s also rolling out updated rules around deceptive content and apps.

Before, Google’s policy was used to restrict apps that tried to deceive users — like apps claiming a functionally impossible task, those that lied in their listing about their content or features or those that mimicked the Android OS, among others.

The updated policy is meant to better ensure all apps are clear about their behavior once they’re downloaded. In particular, it’s meant to prevent any manipulated content (aka “deepfakes”) from being available on the Play Store.

Google tells us this policy change won’t impact apps that allow users to make deepfakes that are “for fun” — like those that allow users to swap their face onto GIFs, for example. These will fall under an exception to the rule, which allows deepfakes that are “obvious satire or parody.”

However, it will take aim at apps that manipulate and alter media in a way that isn’t conventionally obvious or acceptable.

For example:

• Apps adding a public figure to a demonstration during a politically sensitive event.
• Apps using public figures or media from a sensitive event to advertise media altering capability within an app’s store listing.
• Apps that alter media clips to mimic a news broadcast.

In particular, the policy will focus on apps that promote misleading imagery that could cause harm related to politics, social issues or sensitive events. The apps must also disclose or watermark the altered media if it isn’t clear the media has been altered.

Similar bans on manipulated media have been enacted across social media platforms, including Facebook, Twitter and WeChat. Apple’s App Store Developer Guidelines don’t specifically reference “deepfakes” by name, however, though it bans apps with false or defamatory information, outside of satire and humor.

Google says the apps currently available on Google Play have 30 days to comply with this change.

In Google’s announcement, the company said it understood these were difficult times for people, which is why it’s taken steps to minimize the short-term impact of these changes. In other words, it doesn’t sound like the policy changes will soon result in any mass banning or big Play Store clean-out — rather, they’re meant to set the stage for better policing of the store in the future.

Source: Tech Crunch Mobiles | New Google Play policies to cut down on ‘fleeceware,’ deepfakes, and unnecessary location tracking

Google today is making it easier for families to find quality educational apps with the addition of a new “Teacher Approved” section to Google Play. All apps found in this section are vetted by a panel of reviewers, including more than 200 teachers across the U.S., and meet Google’s existing requirements for its “Designed for Families” program.

That program requires apps to meet government regulations around data collection and ad targeting, and also limits the types of ads that can be displayed to children, if apps are ad-supported.

The apps chosen for the “Teacher Approved” section, however, don’t just meet the program’s minimum requirements — they’re also reviewed and rated highly by teachers. These may be apps teachers suggest for supplemental learning while others may just be used for fun.

The launch arrives at a time when most U.S. children are now out of school due to the COVID-19 pandemic and the subsequent school closures. To date, at least 55.1 million students are no longer attending their public or private school in-person, according to data from the National Center for Education Statistics. This change has left parents scrambling to fill their child’s time with educational activities. And even if distance learning is available in their school district, it isn’t typically enough to keep the child engaged throughout the day.

Google says it heard from parents that it was difficult to find kid-friendly apps they felt good about letting their children use, which is why it chose to launch the new “Teacher Approved” section on Google Play.

The company worked with academic experts, including lead advisors Joe Blatt (Harvard Graduate School of Education) and Dr. Sandra Calvert (Georgetown University) to create the framework for rating apps for kids. But the apps themselves are chosen by a panel with teacher involvement. The panel rates apps on various aspects like age-appropriateness, quality of experience, enrichment and whether kids enjoy using the app.

To access the new section, you can either visit the “Kids” tab on Google Play or you can look for the “Teacher Approved” badge on any given app to see if it met with teachers’ approval. In addition, Google Play Pass will offer subscribers a selection of “Teacher Approved” content under the “Apps and games for kids” section.

The apps will be grouped by age: 5 & under, ages 6-8 and ages 9-12. Google will also include information in the app’s listing about why it was rated highly.

At launch, Google tells us there will be around 1,000 Teacher Approved apps live in the Play Store and around 60 also included in Google Play Pass. The company says it’s working with its Play Pass partners to increase this number over time.

“I think it’s terrific that Google is taking this unprecedented stand – creating a unique space for apps that teachers have rated high in quality and value for kids and their families,” said Joe Blatt, senior lecturer and faculty director of the Technology, Innovation, and Education Program, in a statement about the launch. “Over the past three years, together with faculty colleagues and students, I have worked to pinpoint criteria for developmental appropriateness, learning impact, and appeal. Then we helped Google build a rating system that enables teachers to apply these criteria reliably. I’m really impressed with the dedication and professionalism that the Google team has invested in this project,” he added.

The new Kids tab with “Teacher approved” apps will roll out in the U.S. on Google Play over the next few days. Google says it will expand the experience internationally in the months to come.

Source: Tech Crunch Mobiles | Google Play adds a ‘Teacher Approved’ section to its app store

If you find voice assistants frustratingly dumb, you’re hardly alone. The much-hyped promise of AI-driven vocal convenience very quickly falls through the cracks of robotic pedantry.

A smart AI that has to come back again (and sometimes again) to ask for extra input to execute your request can seem especially dumb — when, for example, it doesn’t get that the most likely repair shop you’re asking about is not any one of them but the one you’re parked outside of right now.

Researchers at the Human-Computer Interaction Institute at Carnegie Mellon University, working with Gierad Laput, a machine learning engineer at Apple, have devised a demo software add-on for voice assistants that lets smartphone users boost the savvy of an on-device AI by giving it a helping hand — or rather a helping head.

The prototype system makes simultaneous use of a smartphone’s front and rear cameras to be able to locate the user’s head in physical space, and more specifically within the immediate surroundings — which are parsed to identify objects in the vicinity using computer vision technology.

The user is then able to use their head as a pointer to direct their gaze at whatever they’re talking about — i.e. “that garage” — wordlessly filling in contextual gaps in the AI’s understanding in a way the researchers contend is more natural.

So, instead of needing to talk like a robot in order to tap the utility of a voice AI, you can sound a bit more, well, human. Asking stuff like “‘Siri, when does that Starbucks close?” Or — in a retail setting — “are there other color options for that sofa?” Or asking for an instant price comparison between “this chair and that one.” Or for a lamp to be added to your wish-list.

In a home/office scenario, the system could also let the user remotely control a variety of devices within their field of vision — without needing to be hyper-specific about it. Instead they could just look toward the smart TV or thermostat and speak the required volume/temperature adjustment.

The team has put together a demo video (below) showing the prototype — which they’ve called WorldGaze — in action. “We use the iPhone’s front-facing camera to track the head in 3D, including its direction vector. Because the geometry of the front and back cameras are known, we can raycast the head vector into the world as seen by the rear-facing camera,” they explain in the video.

“This allows the user to intuitively define an object or region of interest using the head gaze. Voice assistants can then use this contextual information to make enquiries that are more precise and natural.”

In a research paper presenting the prototype they also suggest it could be used to “help to socialize mobile AR experiences, currently typified by people walking down the street looking down at their devices.”

Asked to expand on this, CMU researcher Chris Harrison told TechCrunch: “People are always walking and looking down at their phones, which isn’t very social. They aren’t engaging with other people, or even looking at the beautiful world around them. With something like WorldGaze, people can look out into the world, but still ask questions to their smartphone. If I’m walking down the street, I can inquire and listen about restaurant reviews or add things to my shopping list without having to look down at my phone. But the phone still has all the smarts. I don’t have to buy something extra or special.”

In the paper they note there is a long body of research related to tracking users’ gaze for interactive purposes — but a key aim of their work here was to develop “a functional, real-time prototype, constraining ourselves to hardware found on commodity smartphones.” (Although the rear camera’s field of view is one potential limitation they discuss, including suggesting a partial workaround for any hardware that falls short.)

Of course there’s still something a bit awkward about a human holding a screen up in front of their face and talking to it — but Harrison confirms the software could work just as easily hands-free on a pair of smart spectacles.

“Both are possible,” he told us. “We choose to focus on smartphones simply because everyone has one (and WorldGaze could literally be a software update), while almost no one has AR glasses (yet). But the premise of using where you are looking to supercharge voice assistants applies to both.”

“Increasingly, AR glasses include sensors to track gaze location (e.g., Magic Leap, which uses it for focusing reasons), so in that case, one only needs outwards facing cameras,” he added.

Taking a further leap it’s possible to imagine such a system being combined with facial recognition technology — to allow a smart spec-wearer to quietly tip their head and ask “who’s that?” — assuming the necessary facial data was legally available in the AI’s memory banks.

Features such as “add to contacts” or “when did we last meet” could then be unlocked to augment a networking or socializing experience. Although, at this point, the privacy implications of unleashing such a system into the real world look rather more challenging than stitching together the engineering. (See, for example, Apple banning Clearview AI’s app for violating its rules.)

“There would have to be a level of security and permissions to go along with this, and it’s not something we are contemplating right now, but it’s an interesting (and potentially scary idea),” agrees Harrison when we ask about such a possibility.

The team was due to present the research at ACM CHI — but the conference was canceled due to the coronavirus.

Source: Tech Crunch Mobiles | WorldGaze uses smartphone cameras to help voice AIs cut to the chase

VSCO, the popular photo editing app and Instagram rival, is the latest company to undergo layoffs attributed to the COVID-19 crisis, which has put a strain on venture-backed startups. According to a report from NPR, which was then confirmed by VSCO co-founder and CEO Joel Flory on LinkedIn, the company is laying off around 30% of staff, or 45 of its employees.

Though Flory didn’t reference the COVID-19 outbreak by name, his post described the rapid change to the economy which necessitated the layoffs.

“2020 was staged to be a year where we would continue to forward invest into our business,” Flory wrote. “Overnight our environment changed. We realized that we would need to shift towards running a self-sustaining business.”

In other words, VSCO is anticipating a future where venture capital is less readily available and is making the shift toward running a business that’s no longer reliant on outside capital or funding in order to operate. By laying off a portion of staff, VSCO believes it will be able to sustain its business for many years.

To date, VSCO has raised $90 million in outside funding, and sees its app used by more than 20 million active users per week. However, a smaller portion of those users are customers who pay for a VSCO Membership that offers an expanded array of features, tools, presets and other content. VSCO confirmed to TechCrunch in February 2020 that it had around 2+ million paid subscribers.

Late last year, VSCO had said it was on pace to surpass 4 million paid subscribers by 2020 and was approaching $80 million in annual revenue. However, these projections were tied to VSCO’s forward investment this year, and the shift towards becoming self-sustainable will impact these numbers, the company says.

PitchBook data valued the business at $550 million, NPR also reported — a number that’s made the rounds before, as well.

In 2020, VSCO has rolled out several features designed to better support video editing. It gave creators the ability to publish their video edits to the VSCO feed, and last month, for example, launched a more powerful and feature-rich video editing tool called Montage. The latter was meant to grow VSCO’s paid subscriber base, as it requires users to pay in order to save and publish their finished videos.

VSCO’s profile has also been raised beyond its core user base in recent months, after it became associated with a Gen Z meme that circulated on sites like TikTok.

Though perhaps not the marketing the company would have desired, the VSCO girl meme became a way to mock a certain type of girl — one who sports a messy bun, baggy shirts and scrunchies and carries around eco-conscious items like Hydro Flasks or metal straws. VSCO’s app for making your photos look good became associated with this persona, as it’s often used to filter and edit images in order to give them an aesthetic that teenage girls (VSCO girls) supposedly desired.

As for the layoffs, VSCO says its former employees will receive a minimum of seven weeks of severance pay, and a minimum of two months of COBRA health coverage. In terms of equity, VSCO is pro-rating stock option vesting and extending equity exercise periods post-term, it also notes.

Flory’s LinkedIn post additionally offered a way for those interested in hiring the laid-off VSCO employees to reach the company. He said the jobs@vsco.co email address could be used to make inquires about hiring its talent. The company will also be working to provide other job placement resources and support, it says.

“I am deeply saddened to let some incredible people go and am so grateful for everything they’ve done for VSCO and our community,” Flory wrote. “Our mission and vision remain unchanged. Our ability to provide a place for creative expression, inspiration and connection is even more important than ever right now,” he added.

Source: Tech Crunch Mobiles | Instagram rival VSCO lays off 30% of staff to reduce reliance on outside capital

Mobile messaging startup Attentive continues to bring in new funding.

The startup raised a $40 million Series B last summer, followed by a $70 million Series C at the beginning of this year. Today it’s announcing that it’s extended the Series C by another $40 million, bringing the total round size to $110 million.

CEO Brian Long (who previously founded TapCommerce with his Attentive co-founder Andrew Jones and sold the company to Twitter) told me that the new funding closed just a week ago. He said the money comes from institutional investors who had wanted to participate in the Series C, but “for whatever reason, the timing didn’t work out.”

Then, as the startup wanted to invest in new areas — particularly in response to the COVID-19 pandemic — Long reached out again. Once they saw Attentive’s numbers for the first quarter of 2020, the firms were willing to invest.

Apparently, the number of new customer sign-ups is only increasing, with Attentive now working with more than 1,000 businesses. Companies like Coach, Urban Outfitters, CB2, PacSun, Lulus and Jack in the Box use the platform to manage their mobile messaging, with tools around adding text message subscribers, creating engaging messages and tracking the results of those campaigns.

And while we’re at the beginning of what’s likely to be a dramatic slowdown in advertising and marketing, Long suggested that even if businesses pull back on acquiring new customers, they’ll still need to maintain a relationship with existing ones.

“CRM is such a critical channel for companies … email and text are the last thing you would shut down,” he said.

Sequoia Capital Global Equities and Coatue are the new investors in the Series C. Sequoia’s venture fund already led (or co-led) the Series C and the Series B, but Long said he was interested in working with the firm’s crossover fund — and with Coatue — partly because they invest in public companies as well.

Not that he has immediate plans for Attentive to go public, but he said, “It just creates optionality,” so that there are fewer financial pressures regardless of the route the company takes.

Other investors in the Series C include IVP, Bain Capital Ventures, NextView Ventures, Eniac Ventures and High Alpha.

“Attentive’s rapid growth is an indicator of how consumers are eager to find a more direct, personalized and efficient channel to interact with businesses,” said Jeff Wang, managing partner at Sequoia Capital Global Equities, in a statement. “We’ve been impressed by how quickly Attentive’s business has scaled, its strong customer momentum, and the expertise of the team. We are thrilled to increase Sequoia’s partnership with Attentive through our Global Equities fund.”

As for how Attentive is responding to COVID-19, the startup plans to create funds to help customers navigate the economic fallout. There will be more details released in the coming weeks, but Long said the idea is to launch funds focused on the e-commerce/retail, food/beverage and educational sectors, providing free access to Attentive tools and services “to help those companies get recharged.”

Long added that he hopes to grow Attentive’s headcount from 260 employees to more than 400 by the end of this year.

Source: Tech Crunch Mobiles | Attentive raises another M for mobile messaging, will invest in helping customers respond to COVID-19

The European Commission has set out a plan for coordinating the lifting of regional coronavirus restrictions that includes a role for digital tools in what the EU executive couches as “a robust system of reporting and contact tracing.” However it has reiterated that such tools must “fully respect data privacy.”

Last week, the Commission made a similar call for a common approach to data and apps for fighting the coronavirus, emphasizing the need for technical measures to be taken to ensure that citizens’ rights and freedoms aren’t torched in the scramble for a tech fix.

Today’s package of measures and principles is the next step in its push to coordinate a pan-EU response.

“Responsible planning on the ground, wisely balancing the interests of protection of public health with those of the functioning of our societies, needs a solid foundation. That’s why the Commission has drawn up a catalogue of guidelines, criteria and measures that provide a basis for thoughtful action,” said EC president Ursula von der Leyen, commenting on the full roadmap in a statement.

“The strength of Europe lies in its social and economic balance. Together we learn from each other and help our European Union out of this crisis,” she added.

Harmonized data gathering and sharing by public health authorities — “on the spread of the virus, the characteristics of infected and recovered persons and their potential direct contacts” — is another key plank of the plan for lifting coronavirus restrictions on citizens within the 27 Member State bloc.

While ‘anonymized and aggregated’ data from commercial sources — such as telcos and social media platforms — is seen as a potential aid to pandemic modelling and forecasting efforts, per the plan.

“Social media and mobile network operators can offer a wealth of data on mobility, social interactions, as well as voluntary reports of mild disease cases (e.g. via participatory surveillance) and/or indirect early signals of disease spread (e.g. searches/posts on unusual symptoms),” it writes. “Such data, if pooled and used in anonymised, aggregated format in compliance with EU data protection and privacy rules, could contribute to improve the quality of modelling and forecasting for the pandemic at EU level.”

The Commission has been leaning on telcos to hand over fuzzy metadata for coronavirus modelling which it wants done by the EU’s Joint Research Centre. It wrote to 19 mobile operators last week to formalize its request, per Euractiv, which reported yesterday that its aim is to have the data exchange system operational ‘as soon as possible’ — with the hope being it will cover all the EU’s member states.

Other measures included in the wider roadmap are the need for states to expand their coronavirus testing capacity and harmonize tesing methodologies — with the Commission today issuing guidelines to support the development of “safe and reliable testing”.

Steps to support the reopening of internal and external EU borders is another area of focus, with the executive generally urging a gradual and phased lifting of coronavirus restrictions.

On contacts tracing apps specifically, the Commission writes:

“Mobile applications that warn citizens of an increased risk due to contact with a person tested positive for COVID-19 are particularly relevant in the phase of lifting containment measures, when the infection risk grows as more and more people get in contact with each other. As experienced by other countries dealing with the COVID-19 pandemic, these applications can help interrupt infection chains and reduce the risk of further virus transmission. They should thus be an important element in the strategies put in place by Member States, complementing other measures like increased testing capacities.

“The use of such mobile applications should be voluntary for individuals, based on users’ consent and fully respecting European privacy and personal data protection rules. When using tracing apps, users should remain in control of their data. National health authorities should be involved in the design of the system. Tracing close proximity between mobile devices should be allowed only on an anonymous and aggregated basis, without any tracking of citizens, and names of possibly infected persons should not be disclosed to other users. Mobile tracing and warning applications should be subject to demanding transparency requirements, be deactivated as soon as the COVID-19 crisis is over and any remaining data erased.”

“Confidence in these applications and their respect of privacy and data protection are paramount to their success and effectiveness,” it adds.

Earlier this week Apple and Google announced a collaboration around coronavirus contracts tracing — throwing their weight behind a privacy-sensitive decentralized approach to proximity tracking that would see ephemeral IDs processed locally on devices, rather than being continually uploaded and held on a central server.

A similar decentralized infrastructure for Bluetooth-based COVID-19 contacts tracing had already been suggested by a European coalition of privacy and security experts, as we reported last week.

While a separate coalition of European technologists and researchers has been pushing a standardization effort for COVID-19 contacts tracing that they’ve said will support either centralized or decentralized approaches — in the hopes of garnering the broadest possible international backing.

For its part the Commission has urged the use of technologies such as decentralization for COVID-19 contacts tracing to ensure tools align with core EU principles for handling personal data and safeguarding individual privacy, such as data minimization.

However governments in the region are working on a variety of apps and approaches for coronavirus contacts tracing that don’t all look as if they will check a ‘rights respecting’ box…

In a video address last week, Europe’s lead privacy regulator, the EDPS, intervened to call for a “panEuropean model ‘COVID-19 mobile application’, coordinated at EU level” — in light of varied tech efforts by Member States which involve the processing of personal data for a claimed public health purpose.

“The use of temporary broadcast identifiers and bluetooth technology for contact tracing seems to be a useful path to achieve privacy and personal data protection effectively,” said Wojciech Wiewiórowski on Monday week. “Given these divergences, the European Data Protection Supervisor calls for a panEuropean model “COVID-19 mobile application”, coordinated at EU level. Ideally, coordination with the World Health Organisation should also take place, to ensure data protection by design globally from the start.”

The Commission has not gone so far in today’s plan — calling instead for Member States to ensure their own efforts align with the EU’s existing data protection framework.

Though its roadmap is also heavy on talk of the need for “coordination between Member States, to avoid negative effects” — dubbing it “a matter of common European interest”. But, for now, the Commission has issued a list of recommendations; it’s up to Member States to choose to fall in behind them or not.

With the caveat that EU regulators are watching very carefully how states’ handle citizens’ data.

“Legality, transparency and proportionality are essential for me,” warned Wiewiórowski, ending last week’s intervention on the EU digital response to the coronavirus with a call for “digital solidarity, which should make data working for all people in Europe and especially for the most vulnerable” — and a cry against “the now tarnished and discredited business models of constant surveillance and targeting that have so damaged trust in the digital society”.

Source: Tech Crunch Mobiles | Digital mapping of coronavirus contacts will have key role in lifting Europe’s lockdown, says Commission

Could avatars that show what co-workers are up to save work-from-home teams from constant distraction and loneliness? That’s the idea behind Pragli, the Bitmoji for the enterprise. It’s a virtual office app that makes you actually feel like you’re in the same building.

Pragli uses avatars to signal whether co-workers are at their desk, away, in a meeting, in the zone while listening to Spotify, taking a break at a digital virtual water coooler or done for the day. From there, you’ll know whether to do a quick ad hoc audio call, cooperate via screenshare, schedule a deeper video meeting or a send a chat message they can respond to later. Essentially, it translates the real-word presence cues we use to coordinate collaboration into an online workplace for distributed teams.

“What Slack did for email, we want to do for video conferencing,” Pragli co-founder Doug Safreno tells me. “Traditional video conferencing is exclusive by design, whereas Pragli is inclusive. Just like in an office, you can see who is talking to who.” That means less time wasted planning meetings, interrupting colleagues who are in flow or waiting for critical responses. Pragli offers the focus that makes remote work productive with the togetherness that keeps everyone sane and in sync.

The idea is to solve the top three problems that Pragli’s extensive interviews and a Buffer/AngelList study discovered workers hate:

1. Communication friction
2. Loneliness
3. Lack of boundaries

You never have to worry about whether you’re intruding on someone’s meeting, or if it’d be quicker to hash something out on a call instead of vague text. Avatars give remote workers a sense of identity, while the Pragli water cooler provides a temporary place to socialize rather than an endless Slack flood of GIFs. And because you clock in and out of the Pragli office just like a real one, co-workers understand when you’ll reply quickly versus when you’ll respond tomorrow unless there’s an emergency.

“In Pragli, you log into the office in the morning and there’s a clear sense of when I’m working and when I’m not working. Slack doesn’t give you a strong sense if they’re online or offline,” Safreno explains. “Everyone stays online and feels pressured to respond at any time of day.”

Pragli co-founder Doug Safreno

Safreno and his co-founder Vivek Nair know the feeling first-hand. After both graduating in computer science from Stanford, they built StacksWare to help enterprise software customers avoid overpaying by accurately measuring their usage. But when they sold StacksWare to Avi Networks, they spent two years working remotely for the acquirer. The friction and loneliness quickly crept in.

They’d message someone, not hear back for a while, then go back and forth trying to discuss the problem before eventually scheduling a call. Jumping into synchronous communicating would have been much more efficient. “The loneliness was more subtle, but it built up after the first few weeks,” Safreno recalls. “We simply didn’t socially bond while working remotely as well as in the office. Being lonely was de-motivating, and it negatively affected our productivity.”

The founders interviewed 100 remote engineers, and discovered that outside of scheduled meetings, they only had one audio or video call with co-workers per week. That convinced them to start Pragli a year ago to give work-from-home teams a visual, virtual facsimile of a real office. With no other full-time employees, the founders built and released a beta of Pragli last year. Usage grew 6X in March and is up 20X since January 1.

Today Pragli officially launches, and it’s free until June 1. Then it plans to become freemium, with the full experience reserved for companies that pay per user per month. Pragli is also announcing a small pre-seed round today led by K9 Ventures, inspired by the firm’s delight using the product itself.

To get started with Pragi, teammates download the Pragli desktop app and sign in with Google, Microsoft or GitHub. Users then customize their avatar with a wide range of face, hair, skin and clothing options. It can use your mouse and keyboard interaction to show if you’re at your desk or not, or use your webcam to translate occasional snapshots of your facial expressions to your avatar. You can also connect your Spotify and calendar to show you’re listening to music (and might be concentrating), reveal or hide details of your meeting and decide whether people can ask to interrupt you or that you’re totally unavailable.

From there, you can by audio, video or text communicate with any of your available co-workers. Guests can join conversations via the web and mobile too, though the team is working on a full-fledged app for phones and tablets. Tap on someone and you can instantly talk to them, though their mic stays muted until they respond. Alternatively, you can jump into Slack-esque channels for discussing specific topics or holding recurring meetings. And if you need some down time, you can hang out in the water cooler or trivia game channel, or set a manual “away” message.

Pragli has put a remarkable amount of consideration into how the little office social cues about when to interrupt someone translate online, like if someone’s wearing headphones, in a deep convo already or if they’re chilling in the microkitchen. It’s leagues better than having no idea what someone’s doing on the other side of Slack or what’s going on in a Zoom call. It’s a true virtual office without the clunky VR headset.

“Nothing we’ve tried has delivered the natural, water-cooler-style conversations that we get from Pragli,” says Storj Labs VP of engineering JT Olio. “The ability to switch between ‘rooms’ with screen sharing, video and voice in one app is great. It has really helped us improve transparency across teams. Plus, the avatars are quite charming as well.”

With Microsoft’s lack of social experience, Zoom consumed with its scaling challenges and Slack doubling down on text as it prioritizes Zoom integration over its own visual communication features, there’s plenty of room for Pragli to flourish. Meanwhile, COVID-19 quarantines are turning the whole world toward remote work, and it’s likely to stick afterwards as companies de-emphasize office space and hire more abroad.

The biggest challenge will be making comprehensible enough to onboard whole teams such a broad product encompassing every communication medium and tons of new behaviors. “How do you build a product that doesn’t feel distracting like Slack but where people can still have the spontaneous conversations that are so important to companies innovating?,” Safreno asks. The Pragli founders are also debating how to encompass mobile without making people feel like the office stalks them after hours.

“Long-term, [Pragli] should be better than being in the office because you don’t actually have to walk around looking for [co-workers], and you get to decide how you’re presented,” Safreno concludes. “We won’t quit, because we want to work remotely for the rest of our lives.”

Source: Tech Crunch Mobiles | Replace non-stop Zoom with remote office avatars app Pragli

As recently as a year or two ago, the idea of a $900 starting price for a OnePlus device would have seemed, at best, fanciful. The company built a name for itself with a series of flagship quality devices at a mid-tier price point. It was a smart approach that served the company well, carving a solid niche for itself even amid a saturated and stagnant market.

But as the market has changed, so too has OnePlus. One of the more pronounced signs of the company’s growth over the past half-dozen years is an increasing interest in the higher end of the market. It has been a slow evolution. First the company rethought its longstanding approach of holding off on cutting-edge technologies, and then last year it introduced a Pro tier to its device line.

The latter, in particular, opened the line to a real premium category, and today it delivered on the promise with the introduction of the OnePlus 8 and 8 Pro, starting at $699 and $899, respectively. The Pro comes in two configurations, with 8GB of RAM and 128GB of storage or 12GB/256GB (the same as you’ll find on the standard 8), with the higher end running an extra $100.

That’s chump change compared to premium devices from the likes of Samsung and Apple, but it’s still a new paradigm from the traditionally budget-minded OnePlus. Of course, you’re going to get a lot for that price — this is OnePlus, after all.

First, there’s 5G. That was one of the trends OnePlus was more than happy to be among the first to jump on. It also was something we spent a lot more time talking about when we were still allowed outside. Which, honestly, makes this as good a time as any to point out that I’ve had the phone in my possession for a while, but am unable to do a proper review due to both my inability to leave the house and some of my own ongoing health issues.

What I will say, however, is that it’s one of the more striking devices I’ve seen in a while, due in no small part to a lovely — if largely unphotographable — blue finish. Up front is a massive 6.78-inch curved QHD+ display coupled with a 120 Hz refresh rate (that can be toggled down to 60Hz to save on battery — which is perfectly fine for most tasks).

In spite of the large screen, it’s still held easily in one hand, courtesy of the elongated 19.8:9 aspect ratio. HDR Boost provides stronger color contrasts, along with 10-bit color for better accuracy. It’s a combination that pops, making for a solid and well-rounded display at a price point that’s plenty competitive with high-end devices.

Around back is an interesting take on the quad-camera design. There’s a 48-megapixel main, 48MP ultra wide, a 3x optical zoom (for a total of an admittedly degraded 30x with help from digital) and a color filter camera. That last one’s a bit of an odd addition with some fairly niche uses, like the ability to add “artistic lighting effects and filters.” Not exactly the most useful application of a fourth rear-facing camera.

The handset is powered by the flagship-ready Snapdragon 865, along with a solid 4510 mAh battery that charges to 50% in less than half an hour. There are a handful of OnePlus’s customary software add-ons as well, via the latest version of OxygenOS, including a new Dark Theme and various other visual touches.

It adds up to a handset that still feels like a bit of a bargain, in spite of being OnePlus’s most expensive to date. It goes on sale April 29 through OnePlus, carrier sites and Amazon. The $699 OnePlus 8 will be available the same day.

Source: Tech Crunch Mobiles | OnePlus redefines its premium approach with the 8 Pro

Facebook’s internal R&D group has today launched a new app that lets you keep up with your close friends via your Apple Watch. The app is called Kit, or Keep in Touch, and works using a combination of QR codes and Facebook’s existing Messenger service.

According to Kit’s App Store description, you get started with the app by first scanning a QR code on your watch or by entering in an access code at fb.com/devices. You then select the Messenger contact you want to stay in touch with using Kit.

The app allows you to send a variety of messages with just one tap, including voice recordings, emoji, location sharing, scribbles and even dictation input — similar to how using iMessage from your Apple Watch works today. However, these messages are being sent over Facebook’s own Messenger service, not SMS or iMessage.

The new app also allows you to receive and respond to notifications and read your contact’s messages to you.

The idea behind the app is to allow users to stay in touch without having to pick up their phone, the App Store description explains.

While Facebook’s Messenger already offers support for Apple Watch, Kit is focused more on keeping up with close contacts only– a significant other, best friend, or family member, for example. That allows it to offer a different user interface and experience from Messenger on Apple Watch, where you have to navigate on a tiny screen to read and respond to your messages.

Kit is the latest from Facebook’s internal R&D division, NPE Team, which tests out new app concepts and rapidly iterates. So far, the NPE Team has put out a variety of new social apps like meme creator Whale, conversational app Bump, music app Aux, video app Hobbi, and most recently, Tuned, an app for couples. But only a few remain available today, as Facebook had said previously that the NPE Team apps that don’t find an audience will be quickly shut down.

To date, the NPE Team apps have launched new social experiences that weren’t tied to Facebook’s existing products. Kit, however, ties into Messenger — a move that could help it gain more of an audience, as it can tap into Messenger’s over a billion users. In addition, Kit could prove especially useful in the COVID-19 era, as people are trying not to touch their smartphones while out in public and wearing gloves. Instead, they could respond to critical messages from their close friends or family over Kit, without having to use their phone.

Kit is also notable for being the first of Facebook’s NPE Team apps to launch on Apple Watch.

Facebook doesn’t typically comment on its NPE Team experiments, and will instead point back to its original announcement that said availability would depend on the app.

According to data from Apptopia, the app hasn’t ranked yet on the App Store charts, as it’s still new. It appears to be only offered in Canada, at present.

Kit is a free download for iOS, but is for Apple Watch only.

Source: Tech Crunch Mobiles | Facebook launches an experimental app for messaging close friends via Apple Watch