Browsing Tag: Mobile Smart Phones

During the virtual keynote of WWDC, Apple shared the first details about iOS 14, the next major version of iOS that is going to be released later this year. The most visual change is that the home screen is getting widgets.

“This year, we spent time rethinking the iconic experience of the iPhone,” SVP of Software Engineering Craig Federighi said. “We’ve rethought some of the core elements of iOS.”

As you know, iOS already comes with widgets in the Today view — swipe left on the home screen to access widgets. Widgets have been completely redesigned. Some of them take the full width of the device, others can be limited to a small square. You can now have two columns of widgets.

But widgets are no longer limited to the Today view. You can drag them out of the Today view and drop them on your home screen. There’s also a new widget gallery that lets you add widgets when you’re moving icons around on the home screen.

Image Credits: Apple

As for home screen organization, Apple knows that a lot of people have an endless list of icons, making the home screen harder to use. Apple is adding some smart organization features.

“Today’s home screen is great but as we get more apps we end up with this — lots and lots of pages,” Federighi said.

At the end of the home screen pages, there’s a new page called the App Library. All the apps that aren’t on your home screen are sorted in automatic categories, such as Apple Arcade.

The other feature that is going to have an impact on multitasking and the home screen is that you can use picture in picture on the iPhone just like on the iPad. You can keep a video in a corner of the screen and do something else on your phone.

Image Credits: Apple

Better group conversations in Messages

Messages is getting a much-needed update to compete with WhatsApp, Telegram and other popular messaging apps. You can now pin conversations at the top to access them more easily.

Conversations themselves are getting an upgrade as you can reply to individual messages. You can then tap on the reply to see the conversation as a separate thread. People can mention you and you can filter your notifications to mentions only.

Each conversation is now more customizable. You can set a photo or an emoji for a conversation. Apple also shows the icons of your contacts in a specific conversation. The most active people get a bigger icon.

Memoji is getting some new options, such as new hair options, new age options and face covers. There are new Memoji stickers as well, such as a hug sticker, a fist bump sticker and a blushing sticker.

Other apps

Apple is also adding new features to Maps. While the U.S. has received updated data, Apple is going to roll out better maps in other countries, based on its own data set. Up next, the U.K., Ireland and Canada will get much more detailed maps. And this is just the first step as the new data set opens up more possibilities.

“In iOS 14, the Maps team will be working with some of the most trusted brands to bring you guides,” Meg Frost, director Product Design of Apple Maps, said. You’ll soon be able to browse information from AllTrails, Zagat and more sources.

In some cities, Apple is going to roll out cycling as a transportation mode. It’ll take into consideration elevation. Cycling will be available in New York City, Los Angeles, San Francisco, Shanghai and Beijing at first. For walking directions, you can now say to avoid steps and steep hills.

For drivers, there will be more features as well, such as EV routing and more information about restricted city centers. And if your car supports CarPlay, there will be more types of apps in the future, such as parking apps, EV charging apps and food-ordering apps.

Car manufacturers will also be able to let you use your iPhone as a car key. It leverages the U1 chip on the most recent iPhone models. Interestingly, you’ll be able to share your key with a friend by sending it over iMessage.

Image Credits: Apple

Redesigned Siri and new Translate app

While Siri can be hit or miss, Apple is still iterating on the voice assistant. Siri will no longer take over the entire screen when you trigger it. It’ll be a small bubble at the bottom of the screen, which doesn’t obstruct the rest of the screen. Results appear at the top of the screen and appear like a notification.

You can now ask Siri to send audio messages using iMessage. And if you hate audio messages like me, keyboard dictation has been improved. Your voice is now processed on device, which should help when it comes to speed.

Siri lets you translate words already, but Apple is going one step further by releasing a Translate app. Like Google Translate, you can have a conversation in two different languages. You can translate from voice-to-text-to-voice. If you rotate your iPhone in landscape mode, each person has one side of the screen.

App fatigue

You know that feeling. When your friends ask you to download another app, you don’t want to open the App Store. That’s why Apple is launching App Clips. They are sort of mini apps that you can launch without installing an app. It’s a small part of an app that you can easily share.

There are many ways to share App Clips. You can launch those apps from the web, from Messages, from Maps, from NFC tags or from QR codes. Get ready to see stickers at cafés, on scooters or in museums. Scan a code or tap your phone on it and you get an app-like experience. If you want to dive deeper, you can download the full app from the App Library.

More focus on privacy

Apple is adding a slew of new privacy-centric features. For instance, there’ll be a new dot in the top-right corner to indicate that an app is using or has recently used your microphone or camera. There will be new privacy cards in the App Store description pages to tell you how your data is used before you download an app. Apps will also have to ask before they track you across other apps and websites.

As always, iOS 14 will be tested over the summer and should be available to everyone in September.

Image Credits: Apple

Source: Tech Crunch Mobiles | Apple unveils iOS 14 with home screen widgets

Spotify is testing a new, more interactive ad format designed for podcasts: the in-app offer. Instead of prompting listeners to remember a coupon code or visit a specific website address, the in-app offer allows users to redeem an offer at a time that’s convenient for them. This is done by way of a visual reminder within the Spotify app, which displays the sponsors on the podcast episode’s page.

Below the podcast and description, a new section titled “Episode Sponsors” will appear, allowing listeners to then click through on the offer to redeem the coupon or other special deal. This will open the user’s browser to the advertiser’s landing page for immediate redemption, says Spotify.

“The average podcast listener has heard a countless number of ads ending with promo codes or show-specific websites, carefully repeated three times so as not to forget it. In-App Offers makes it vastly simpler for listeners to redeem deals whenever they come back to the app, and we can all benefit from one fewer ‘w-w-w-dot’ spelling lesson from our favorite podcast creators,” says Joel Withrow, senior product manager of Podcast Monetization at Spotify, in a statement.

The product is designed to better fit with the way users actually listen to podcasts — usually, while they’re doing something else, like cooking, cleaning, working out or driving for example. That means they often have to make a mental note of the offers they hear and want to research later. But this can be challenging.

The new product is in early alpha testing in the U.S. with Harry’s in Last Podcast on the Left and in Germany with HelloFresh in Herrengedeck. There isn’t yet a way to sign up to participate.

Image Credits: Spotify

The new feature builds on Spotify’s existing Streaming Ad Insertion (SAI) technology, introduced at the beginning of 2020 at the Consumer Electronics Show in Las Vegas. SAI technology makes key data — like ad impressions, frequency, reach, plus anonymized age, gender and device type — available to podcasters and advertisers on Spotify for the first time. This sort of data was more difficult if not impossible, to collect via podcasts that were served only as downloads from RSS feeds.

The company explained at the time of launch the problem it aimed to solve was on the advertiser’s side — they didn’t know whether or not the ad they purchase is being consumed by the user.

SAI will be widely available to advertisers in the U.S. starting this summer, and is now available to select advertisers in Germany.

The addition of in-app offers to Spotify’s suite comes following a continued heavy investment in podcasts, podcast tools and podcasting ad technology on the company’s part. The company recently announced an exclusive audio partnership with DC & Warner Bros. and the launch of podcast playlists, for example. Spotify also just landed a podcast deal with Kim Kardashian West, focused on criminal justice, and brought top podcast The Joe Rogan Experience to its platform exclusively.

Meanwhile, Spotify says it’s seeing triple-digit growth in podcast consumption, year-over-year, on its platform, while podcasts, more broadly, are reaching 1 in 3 or 100 million Americans every month.

Spotify didn’t say when the new in-app offers ad experience would be publicly available.

Source: Tech Crunch Mobiles | Spotify tests in-app offers, an interactive ad format for podcasts

Apple is holding a keynote today on the first day of its developer conference, and the company is expected to talk about a ton of software updates. WWDC is a virtual event this year, but you can expect the same amount of news, in a different format. At 10 AM PT (1 PM in New York, 6 PM in London, 7 PM in Paris), you’ll be able to watch the event as the company is streaming it live.

Rumor has it that the company plans to unveil new versions of its operating systems. Get ready for iOS 14 and its sibling iPadOS 14, a new version of macOS, some updates for watchOS and tvOS as well.

But the most interesting rumor of the year is that Apple could announce a major change for the Mac. The company could start using its own in-house ARM systems on a chip instead of Intel’s processors. It would have a ton of consequences for third-party apps running on your Mac as well as Mac hardware in general. Imagine a MacBook with a battery that lasts as long as what you get from an iPad. There could be some more hardware news, such as a new design for the iMac or some Tile-style hardware trackers.

You can watch the live stream directly on this page as Apple is streaming its conference on YouTube.

If you have an Apple TV, you can download the Apple Events app in the App Store. It lets you stream today’s event and rewatch old ones. The app icon was updated a few days ago for the event.

And if you don’t have an Apple TV and don’t want to use YouTube, the company also lets you live-stream the event from the Apple Events section on its website. This video feed now works in all major browsers — Safari, Microsoft Edge, Google Chrome and Mozilla Firefox.

Of course, you also can read TechCrunch’s live blog if you don’t want to stop everything and watch a video.

Source: Tech Crunch Mobiles | Watch Apple’s WWDC keynote live right here

It’s raised $5.7 billion from Facebook. It’s taken $1.5 billion from KKR, another $1.5 billion from Vista Equity Partners, $1.5 billion from Saudi Arabia’s Public Investment Fund, $1.35 billion from Silver Lake, $1.2 billion from Mubadala, $870 million from General Atlantic, $750 million from Abu Dhabi Investment Authority, $600 million from TPG, and $250 million from L Catterton.

And it’s done all that in just nine weeks.

India’s Reliance Jio Platforms is the world’s most ambitious tech company. Founder Mukesh Ambani has made it his dream to provide every Indian with access to affordable and comprehensive telecommunications services, and Jio has so far proven successful, attracting nearly 400 million subscribers in just a few years.

The unparalleled growth of Reliance Jio Platforms, a subsidiary of India’s most-valued firm (Reliance Industries), has shocked rivals and spooked foreign tech companies such as Google and Amazon, both of which are now reportedly eyeing a slice of one of the world’s largest telecom markets.

What can we learn from Reliance Jio Platforms’s growth? What does the future hold for Jio and for India’s tech startup ecosystem in general?

Through a series of reports, Extra Crunch is going to investigate those questions. We previously profiled Mukesh Ambani himself, and in today’s installment, we are going to look at how Reliance Jio went from a telco upstart to the dominant tech company in four years.

The birth of a new empire

Months after India’s richest man, Mukesh Ambani, launched his telecom network Reliance Jio, Sunil Mittal of Airtel — his chief rival — was struggling in public to contain his frustration.

That Ambani would try to win over subscribers by offering them free voice calling wasn’t a surprise, Mittal said at the World Economic Forum in January 2017. But making voice calls and the bulk of 4G mobile data completely free for seven months clearly “meant that they have not gotten the attention they wanted,” he said, hopeful the local regulator would soon intervene.

This wasn’t the first time Ambani and Mittal were competing directly against each other: in 2002, Ambani had launched a telecommunications company and sought to win the market by distributing free handsets.

In India, carrier lock-in is not popular as people prefer pay-as-you-go voice and data plans. But luckily for Mittal in their first go around, Ambani’s journey was cut short due to a family feud with his brother — read more about that here.

Source: Tech Crunch Mobiles | How Reliance Jio Platforms became India’s biggest telecom network

The UK has given up building a centralized coronavirus contacts-tracing app and will instead switch to a decentralized app architecture, the BBC has reported. This suggests its any future app will be capable of plugging into the joint ‘exposure notification’ API which has been developed in recent weeks by Apple and Google.

The UK’s decision to abandon a bespoke app architecture comes more than a month after ministers had been reported to be eyeing such a switch. They went on to award a contract to an IT supplier to develop a decentralized tracing app in parallel as a backup — while continuing to test the centralized app, which is called NHS COVID-19.

At the same time, a number of European countries have now successfully launched contracts-tracing apps with a decentralized app architecture that’s able to plug into the ‘Gapple’ API — including Denmark, Germany, Italy, Latvia and Switzerland. Several more such apps remain in testing. While EU Member States just agreed on a technical framework to enable cross-border interoperability of apps based on the same architecture.

Germany — which launched the decentralized ‘Corona Warning App’ this week — announced its software had been downloaded 6.5M times in the first 24 hours. The country had initially appeared to favor a centralized approach but switched to a decentralized model back in April in the face of pushback from privacy and security experts.

The UK’s NHS COVID-19 app, meanwhile, has not progressed past field tests, after facing a plethora of technical barriers and privacy challenges — as a direct consequence of the government’s decision to opt for a proprietary system which uploads proximity data to a central server, rather than processing exposure notifications locally on device.

Apple and Google’s API, which is being used by all Europe’s decentralized apps, does not support centralized app architectures — meaning the UK app faced technical hurdles related to accessing Bluetooth in the background. The centralized choice also raised big questions around cross-border interoperability, as we’ve explained before. Questions had also been raised over the risk of mission creep and a lack of transparency and legal certainty over what would be done with people’s data.

So the UK’s move to abandon the approach and adopt a decentralized model is hardly surprising — although the time it’s taken the government to arrive at the obvious conclusion does raise some major questions over its competence at handling technology projects.

Michael Veale, a lecturer in digital rights and regulation at UCL — who has been involved in the development of the DP3T decentralized contacts-tracing standard, which influenced Apple and Google’s choice of API — welcomed the UK’s decision to ditch a centralized app architecture but questioned why the government has wasted so much time.

“This is a welcome, if a heavily and unnecessarily delayed, move by NHSX,” Veale told TechCrunch. “The Google -Apple system in a way is home-grown: Originating with research at a large consortium of universities led by Switzerland and including UCL in the UK. NHSX has no end of options and no reasonable excuse to not get the app out quickly now. Germany and Switzerland both have high quality open source code that can be easily adapted. The NHS England app will now be compatible with Northern Ireland, the Republic of Ireland, and also the many destinations for holidaymakers in and out of the UK.”

Perhaps unsurprisingly, UK ministers are now heavily de-emphasizing the importance of having an app in the fight against the coronavirus at all.

The Department for Health and Social Care’s, Lord Bethell, told the Science and Technology Committee yesterday the app will not now be ready until the winter. “We’re seeking to get something going for the winter, but it isn’t a priority for us,” he said.

Yet the centralized version of the NHS COVID-19 app has been in testing in a limited geographical pilot on the Isle of Wight since early May — and up until the middle of last month health minister, Matt Hancock, had said it would be rolled out nationally in mid May.

Of course that timeframe came and went without launch. And now the prospect of the UK having an app at all is being booted right into the back end of the year.

Compare and contrast that with government messaging at its daily coronavirus briefings back in May — when Hancock made “download the app” one of the key slogans — and the word ‘omnishambles‘ springs to mind…

NHSX relayed our request for comment on the switch to a decentralized system and the new timeframe for an app launch to the Department of Health and Social Care (DHSC) — but the department had not responded to us at the time of publication.

Earlier this week the BBC reported that a former Apple executive, Simon Thompson, was taking charge of the delayed app project — while the two lead managers, the NHSX’s Matthew Gould and Geraint Lewis — were reported to be stepping back.

Back in April, Gould told the Science and Technology Committee the app would “technically” be ready to launch in 2-3 weeks’ time, though he also said any national launch would depend on the preparedness of a wider government program of coronavirus testing and manual contacts tracing. He also emphasized the need for a major PR campaign to educate the public on downloading and using the app.

Government briefings to the press today have included suggestions that app testers on the Isle of Wight told it they were not comfortable receiving COVID-19 notifications via text message — and that the human touch of a phone call is preferred.

However none of the European countries that have already deployed contacts-tracing apps has promoted the software as a one-stop panacea for tackling COVID-19. Rather tracing apps are intended to supplement manual contacts-tracing methods — the latter involving the use of trained humans making phone calls to people who have been diagnosed with COVID-19 to ask who they might have been in contact with over the infectious period.

Even with major resource put into manual contacts-tracing, apps — which use Bluetooth signals to estimate proximity between smartphone users in order to calculate virus expose risk — could still play an important role by, for example, being able to trace strangers who are sat near an infected person on public transport.

Update: The DHSC has now issued a statement addressing reports of the switch of app architecture for the NHS COVID-19 app — in which it confirms, in between reams of blame-shifting spin, that it’s testing a new app that is able to plug into the Apple and Google API — and which it says it may go on to launch nationally, but without providing any time frame.

It also claims it’s working with Apple and Google to try to enhance how their technology estimates the distance between smartphone users.

“Through the systematic testing, a number of technical challenges were identified — including the reliability of detecting contacts on specific operating systems — which cannot be resolved in isolation with the app in its current form,” DHSC writes of the centralized NHS COVID-19 app.

“While it does not yet present a viable solution, at this stage an app based on the Google / Apple API appears most likely to address some of the specific limitations identified through our field testing.  However, there is still more work to do on the Google / Apple solution which does not currently estimate distance in the way required.”

“Based on this, the focus of work will shift from the current app design and to work instead with Google and Apple to understand how using their solution can meet the specific needs of the public,” it adds. 

We reached out to Apple and Google for comment. Apple declined to comment. Update: Google has now sent us this statement: 

We welcome the announcement from the UK government today. We have developed an Exposure Notification API with Apple based on consultation with public health experts around the world, including in the UK, to ensure that our efforts are useful to authorities as they build their own apps to limit the spread of COVID-19, while ensuring privacy and security are central to the design.

According to one source, the UK has been pressing for the tech giants’ API to include device model and RSSI info alongside the ephemeral IDs which devices that come into proximity exchange with each other — presumably to try to improve distance calculations via a better understanding of the specific hardware involved.

However introducing additional, fixed pieces of device-linked data would have the effect of undermining the privacy protections baked into the decentralized system — which uses ephemeral, rotating IDs in order to prevent third party tracking of app users. Any fixed data-points being exchanged would risk unpicking the whole anti-tracking approach.

Norway, another European country which opted for a centralized approach for coronavirus contacts tracing — but got an app launched in mid April — made the decision to suspend its operation this week, after an intervention by the national privacy watchdog. In that case the app was collecting both GPS and Bluetooth —  posing a massive privacy risk. The watchdog warned the public health agency the tool was no longer a proportionate intervention — owing to what are now low levels of coronavirus risk in the country.

Source: Tech Crunch Mobiles | UK gives up on centralized coronavirus contacts-tracing app — will ‘likely’ switch to model backed by Apple and Google

Flipboard is giving news publishers and other curators on the platform a new way to highlight content through a format called Storyboards.

Until now, Flipboard has largely focused on its Smart Magazines, which are ongoing collections that mix human and algorithmic curation, allowing readers to dive deeply into and keep up-to-date on a given topic.

Storyboards, on the other hand, are more of a one-time collection of articles, videos, podcasts, tweets and other media. Content-wise, they may not be that different from an “everything you need to know about X” roundup article, but they give publishers an easy and visually stylish way to put those roundups together.

Publishers have already been beta testing it. For example, TheGrio created a Storyboard collecting the latest coverage of George Floyd’s death and the resulting protests, while National Geographic curated a package of new and old stories commemorating the 40th anniversary of the eruption of Mount St. Helens. And TechCrunch tried it out by doing daily roundups of coverage coming out of last year’s Disrupt conference in San Francisco.

Image Credits: Flipboard

Flipboard CEO Mike McCue told me this is something curators have been asking for, as a way to “structure their curation better and be able to do better storytelling.”

He also said that Storyboards could be a great way to highlight different products and make money with affiliate links, especially since “curated commerce is something that will probably play more and more of a significant role in our revenue.”

Vice President of Engineering Troy Brant gave me a quick tour of the product, showing me how a curator can create different sections in a Storyboard, tweak the look of those sections and populate them with different kinds of content.

These new Storyboards can be discovered in Flipboard based on the topics with which the curator tags them. They’re also shareable and embeddable via Twitter, LinkedIn, Facebook and email.

Image Credits: Flipboard

Brant noted that Storyboards are “complementary” with Flipboard magazines, as magazines can include Storyboards and Storyboards can include magazines. He also said the company is developing “more product capabilities” to highlight the best curation, whether that takes the form of a Storyboard or magazine: “That’s actually a work in progress at the moment.”

And Storyboards come with detailed analytics about how many people are viewing them, liking them, commenting on them, flipping them and more.

All of this is part of a new tool in Flipboard called Curator Pro, which is now available to all verified users in English-speaking countries, with plans for a more global rollout soon. Brant added that Storyboards are just the “first step” for Curator Pro, with more magazine curation tools and analytics on the way as well.

Source: Tech Crunch Mobiles | Flipboard rolls out Storyboards as a new way to highlight content

As an increasing number of daily and essential services move to digital platforms — a trend that’s had a massive fillip in the last few months — having efficient but effective ways to verify that people are who they say they are online is becoming ever more important. Now, a startup called Payfone, which has built a B2B2C platform to identify and verify people using data (but no personal data) gleaned from your mobile phone, has raised $100 million to expand its business. Specifically, Rodger Desai, the co-founder and CEO, said in an interview that plan will be to build in more machine learning into its algorithms, expand to 35 more geographies and make strategic acquisitions to expand its technology stack.

The funding is being led by Apax Digital, with participation from an interesting list of new and existing backers. They include Sandbox Insurtech Ventures, a division of Sandbox Industries, which connects corporate investment funds with strategic startups in their space); Ralph de la Vega, the former vice chairman of AT&T; MassMutual Ventures; Synchrony; Blue Venture Fund (another Sandbox outfit); Wellington Management LLP; and the former CEO of LexisNexis, Andrew Prozes.

Several of these investors have a close link to the startup’s business: Payfone counts carriers, healthcare and insurance companies, and banks among its customers, which use Payfone technology in their backends to help verify users making transactions and logging in to their systems.

Payfone tells me it has now raised $175 million to date, and while it’s not disclosing its valuation with this round, according to PitchBook, in April 2019 when it raised previously, it was valued at $270 million. Desai added that Payfone is already profitable and business has been strong lately.

“In 2019 we processed 20 billion authentications, mostly for banks but also healthcare companies and others, and more generally, we’ve been growing 70% year-over-year,” he said. The aim is to boost that up to 100 billion authentications in the coming years, he said.

Payfone was founded in 2008 amongst a throng of mobile payment startups (hence its name) that emerged to help connect consumers, mobile content businesses and mobile carriers with simpler ways to pay using a phone, with a particular emphasis on using carrier billing infrastructure as a way of letting users pay without inputting or using cards (especially interesting in regions where credit and debit card penetration and usage are lower).

That has been an interesting if slowly growing business, so around 2015 Payfone starting to move toward using its tech and infrastructure to delve into the adjacent and related space of applying its algorithms, which use authentication data from mobile phones and networks to help carriers, banks and many other kinds of businesses verify users on their networks.

(Indeed, the connection between the technology used for mobile payments that bypasses credit/debit cards and the technology that might be used for ID verification is one that others are pursuing, too: Carrier billing startup Boku — which yesterday acquired one of its competitors, Fortumo, in a $41 million deal as part of a wider consolidation play — also acquired one of Payfone’s competitors, Danal, 18 months ago to add user authentication into its own range of services.)

The market for authentication and verification services was estimated to be worth some $6 billion in 2019 and is projected to grow to $12.8 billion by 2024, according to research published by MarketsandMarkets. But within that there seems to be an almost infinite amount of variations, approaches and companies offering services to carry out the work. That includes authentication apps, password managers, special hardware that generates codes, new innovations in biometrics using fingerprints and eye scans, and more.

While some of these require active participation from consumers (say by punching in passwords or authentication codes or using fingerprints), there’s also a push to develop more seamless and user-friendly, and essentially invisible, approaches, and that’s where Payfone sits.

As Desai describes it, Payfone’s behind-the-scenes solution is used either as a complement to other authentication techniques or on its own, depending on the implementation. In short, it’s based around creating “signal scores” and tokens, and is built on the concept of “data privacy and zero data knowledge architecture.” That is to say, the company’s techniques do not store any personal data and do not need personal data to provide verification information.

As he describes it, while many people might only be in their 20s when getting their first bank account (one of the common use cases for Payfone is in helping authenticate users who are signing up for accounts via mobile), they will have likely already owned a phone, likely with the same phone number, for a decade before that.

“A phone is with you and in your use for daily activities, so from that we can opine information,” he said, which the company in turn uses to create a “trust score” to identify that you are who you say you are. This involves using, for example, a bank’s data and what Desai calls “telecoms signals” against that to create anonymous tokens to determine that the person who is trying to access, say, a bank account is the same person identified with the phone being used. This, he said, has been built to be “spoof proof” so that even if someone hijacks a SIM it can’t be used to work around the technology.

While this is all proprietary to Payfone today, Desai said the company has been in conversation with other companies in the ecosystem with the aim of establishing a consortium that could compete with the likes of credit bureaus in providing data on users in a secure way.

“The trust score is based on our own proprietary signals but we envision making it more like a clearing house,” he said.

The fact that Payfone essentially works in the background has been just as much of a help as a hindrance for some observers. For example, there have been questions raised previously about how data is sourced and used by Payfone and others like it for identification purposes. Specifically, it seems that those looking closer at the data that these companies amass have taken issue not necessarily with Payfone and others like it, but with the businesses using the verification platforms, and whether they have been transparent enough about what is going on.

Payfone does provide an explanation of how it works with secure APIs to carry out its services (and that its customers are not consumers but the companies engaging Payfone’s services to work with consumer customers), and offers a route to opt out of of its services for those that seek to go that extra mile to do so, but my guess is that this might not be the end of that story if people continue to learn more about personal data, and how and where it gets used online.

In the meantime, or perhaps alongside however that plays out, there will continue to be interesting opportunities for approaches to verify users on digital platforms that respect their personal data and general right to control how any identifying detail — personal or not — gets used. Payfone’s traction so far in that area has helped it stand out to investors.

“Identity is the key enabling technology for the next generation of digital businesses,” said Daniel O’Keefe, managing partner of Apax Digital, in a statement. “Payfone’s Trust Score is core to the real-time decisioning that enterprises need in order to drive revenue while thwarting fraud and protecting privacy.” O’Keefe and his colleague, Zach Fuchs, a principal at Apax Digital, are both joining the board.

“Payfone’s technology enables frictionless customer experience, while curbing the mounting operating expense caused by manual review,” said Fuchs. 

Source: Tech Crunch Mobiles | Payfone raises 0M for its mobile phone-based digital verification and ID platform

Meet Vivid, a new challenger bank launching in Germany that promises low fees and an integrated cashback program. The two co-founders, Alexander Emeshev and Artem Yamanov, previously worked as executives for Russian bank Tinkoff Bank.

Vivid doesn’t try to reinvent the wheel and is building its product on top of well-established players. It relies on solarisBank for the banking infrastructure, a German company with a banking license that provides banking services as APIs to other fintech companies. As for debit cards, Vivid is working with Visa.

If you live in Germany and want to sign up to Vivid, you can expect a lot of features that you can find in other challenger banks, such as N26, but with a few additional features. Vivid users get a current account and a debit card. They can then manage their money from the mobile app.

The physical Vivid card doesn’t feature any identifiable details — there’s no card number, expiry date or CVV. Just like Apple’s credit card in the U.S., you have to check the mobile app to see those details. Every time you make a purchase, you receive a notification. You can lock and unlock your card from the app. The card works in Google Pay but not yet in Apple Pay.

In order to make money management easier, Vivid lets you create pockets. Those are sub-accounts presented in a grid view, like on Lydia or N26 Spaces. You can move money between pockets by swiping your finger from one pocket to another. Each pocket has its own IBAN.

You can associate your card with any pocket. Soon, you’ll also be able to share a pocket with another Vivid user. Like on Revolut, you can exchange money to another currency. The company adds a small markup fee but doesn’t share more details.

As for the cashback feature, the startup focuses on a handful of partnerships. You can earn 5% on purchases at REWE, Lieferando, BoFrost, Eismann, HelloFresh and Too Good To Go, and 10% on online subscriptions, such as Netflix, Prime Video, Disney+ and Nintendo Switch Online. While it’s generous, you’re limited to €20 maximum in cash back per month.

Interestingly, Vivid also wants to bring back Foursquare-style mayorship. If you often go to the same bar or café and you spend more than any other Vivid user over a two-week window, you become the mayor and receive 10% cashback.

Vivid has two plans — a free plan and a Vivid Prime subscription for €9.90 per month. Prime users receive a metal card, more cash back on everyday purchases and higher withdrawal limits.

The company plans to launch stock and ETF trading in the coming months. Vivid also plans to expand into other European countries this year.

Vivid is entering a crowded market, but already offers a solid product if everything works as expected. It’s going to be interesting to see how the product evolves and if they can attract a large user base.

Source: Tech Crunch Mobiles | Vivid is a new challenger bank built on top of solarisBank

Email is one of those things that no one likes but that we’re all forced to use. Superhuman, founded by Rahul Vohra, aims to help everyone get to inbox zero.

Launched in 2017, Superhuman charges $30 per month and is still in invite-only mode with more than 275,000 people on the waitlist. That’s by design, Vohra told us earlier this week on Extra Crunch Live.

“I think a lot of folks misunderstand the nature of our waitlist,” he said. “They assume it’s some kind of FOMO-generating technique or some kind of false scarcity. Nothing could be further from the truth. The real reason we have the waitlist is that I want everyone who uses Superhuman to be deliriously happy with their experience.”

Today, the app is only available for desktop and iOS. Superhuman started with iOS because most premium users have iPhones, Vohra said. Still, many users have Android, so Superhuman’s waitlist consists mostly of Android users.

“We don’t think that if we onboard them they’d have the best experience with Superhuman because email really is an ecosystem product,” he said. “You do it just as much on the go as you do from your laptop. There’s a lot of reasons like that. So if you’re a person who identifies that as a must-have, well, we’ll take in the survey, we’ll learn about you so we know when to reach out to you. Then when we have those things built or integrated, we’ll reach out.”

We also chatted about his obsession with email, determining pricing for a premium product, the impact of COVID-19, diversity in tech in light of the police killing of George Floyd and so much more.

Throughout the conversation, Vohra also offered up some good practical advice for founders. Here are some highlights from the conversation.

On competition from Hey, the latest buzzy email app

Yeah, I’m not at all worried. I used to get worried about this. You know, 10 years ago, even as recently as five years ago, I would get worried about competitors. But I think Paul Graham has really, really great advice on this. I think he says pretty much verbatim: Startups don’t kill other startups. Competition generally doesn’t kill the startup. Other things do, like running out of money being the biggest one, or lack of momentum or lack of motivation or co-founder feuds; these are all really dangerous things.

Competition from other startups generally isn’t the thing that gets you and you know, props to the Basecamp team and everything they’ve done with Hey. It’s really impressive. I think it’s for an entirely different demographic than Superhuman is for.

Superhuman is for the person for whom essentially email is work and work is email. Our users kind of almost personally identify with their email inbox, and they’re coming from Gmail or G Suite. Typically it’s overflowing so they often receive hundreds if not thousands of emails a day, and they send off 100 emails a day. Superhuman is for high-volume email for whom email really matters. Power users, essentially, though power users isn’t quite the right articulation. What I actually say is prosumers because there’s a lot of people who come to us at Superhuman and they’re not yet power users of email, but they know they need to be.

That’s what I would call a prosumer — someone who really wants to be brilliant at doing email. Now Hey doesn’t seem to be designed for that target market. It doesn’t seem to be designed for high-volume emailers or prosumers or power users.

Source: Tech Crunch Mobiles | Superhuman’s Rahul Vohra says recession is the ‘perfect time’ to be aggressive for well-capitalized startups

Fintech startup Revolut has expanded its open banking feature to Ireland. The feature first launched in the U.K. back in February. Once again, the startup is partnering with TrueLayer to let you add third-party bank accounts to your Revolut account.

The feature launch also marks the launch of TrueLayer in Ireland. For now, Revolut users can only link their Revolut account with AIB, Permanent TSB, Ulster Bank and Bank of Ireland. Revolut and TrueLayer will add support to other banks in the future. Revolut currently has 1 million customers in the Republic of Ireland.

The idea behind open banking is quite simple. Many online services rely on application programming interfaces (APIs) to talk to each other. You can connect with your Facebook account on many online services, you can interact with other services from Slack, etc.

Financial institutions have been lagging behind on this front, but it is changing thanks to new regulation and technical updates. With open banking, your bank account should work more like a traditional internet service.

When you connect your bank account with Revolut, you can view your balance and past transactions from a separate tab that lists all your linked accounts. Users can also take advantage of Revolut’s budgeting features with their bank accounts.

As TechCrunch’s Steve O’Hear noted when he first covered Revolut’s open banking feature, Revolut was originally authorized for Account Information Services (AIS) by the U.K. regulator, the Financial Conduct Authority. It lets you access and display information from other financial institutions.

But the startup now has permission to carry out Payment Initiation Services (PIS). It means that you’ll soon be able to initiate transfers from your bank account directly from Revolut. It should make it much easier to top up your Revolut balance, for instance.

While this feature might seem anecdotal, Revolut wants to build a comprehensive financial hub for all your financial needs — a sort of super app for everything related to money. With open banking, you theoretically no longer have to open your traditional banking app.

Image Credits: Revolut

Source: Tech Crunch Mobiles | Revolut expands bank account aggregation to Ireland