Startups

Onward helps businesses automate their customer service

February 21, 2018

Onward team How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Read More
Source: Tech Crunch Startups | Onward helps businesses automate their customer service

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